Shortline Mitsubishi

Make two different trips to try to fix my problem Left truck for all weekend all of Monday picked up on Tuesday afternoon , problem still is happening ? I get to work more repairs in to my schedule no Left truck for all weekend all of Monday picked up on Tuesday afternoon , problem still is happening ? I get to work more repairs in to my schedule now and hope to get back in time to make a trip I have planned. More

The oil change and tire rotation seemed to take a lot longer I think some of the people need to brush up on their public relations skills. They need to be a little more friendly, a little more inviting. Smile I think some of the people need to brush up on their public relations skills. They need to be a little more friendly, a little more inviting. Smile a little bit, and acknowledge customers. Keep a constant communication with the customer by giving updates on the status of the work being done on the car. It was pretty busy when I was there, however, Joe Cortez was excellent. Initially, I spoke with another service rep and she was not friendly at all. I felt like she thought I was bothering her. More

Greatest service department and the best team! I have always received the best service on my car and the best customer service. They are the greatest! I will keep coming back to this service cent I have always received the best service on my car and the best customer service. They are the greatest! I will keep coming back to this service center. More

Always great service The service team at Shortline GMC always gets the job done. The check in process is quick and they keep you informed about the timeline of the job. Gr The service team at Shortline GMC always gets the job done. The check in process is quick and they keep you informed about the timeline of the job. Great team! More

Oil change and tire rotation I called around 2 in the afternoon and they were able to get me in for a oil change and tire rotation. Also had my third brake light bulbs replaced. I I called around 2 in the afternoon and they were able to get me in for a oil change and tire rotation. Also had my third brake light bulbs replaced. I was in and out in about an hour. Best service I've had yet at a dealership. More

Let's Make a Deal I paid cash for my vehicle and not chump change. All dealerships over price their vehicles and I get that. It's a money making business. BUT I should I paid cash for my vehicle and not chump change. All dealerships over price their vehicles and I get that. It's a money making business. BUT I should of got a better lowered price for the amount of cash I paid for the vehicle. I was not even given a coffee cup for my large purchase. More

very helpful they did an update and it was under warranty When I arrived at the dealer they were very helpful they did an update and it was under warranty and I did not have an appointment but they worked me When I arrived at the dealer they were very helpful they did an update and it was under warranty and I did not have an appointment but they worked me in More

Good service but no Senior Discount A senior discount for parts and services would be appreciated! I have been to 4 different dealer service centers in the past 30 years and all but Sho A senior discount for parts and services would be appreciated! I have been to 4 different dealer service centers in the past 30 years and all but Shortline gives a 10% senior discount More

Above and Beyond: Ten Star care Joe Cortez and Maegan were awesome. I came in at 5 p.m. after having a road service jump start my battery. The next day was a full schedule of meetin Joe Cortez and Maegan were awesome. I came in at 5 p.m. after having a road service jump start my battery. The next day was a full schedule of meetings and doctor appointments for me. Joe said the car would get a new battery first thing the following morning. He delivered on his promise and I made it to all scheduled events. Since it was late and the shuttle driver was off duty, Maegan drove me home in her own car! More

Under promise, over deliver! I like taking my business to Shortline Mitsubishi because I can feel safe in knowing that if I need a repair it will be taken care of. I like taking my business to Shortline Mitsubishi because I can feel safe in knowing that if I need a repair it will be taken care of. More