Shottenkirk Acura Huntsville

Great Chris did a great job finding the right car for us. We love our new 2017 RDX. Service was nice, wait time was a little long but it all worked list for Chris did a great job finding the right car for us. We love our new 2017 RDX. Service was nice, wait time was a little long but it all worked list for the best. Very clean. More

always super nice They always try and help me out. Everyone is so friendly so just love going there. Would recommend to anyone looking for a new car or a used car. Y They always try and help me out. Everyone is so friendly so just love going there. Would recommend to anyone looking for a new car or a used car. You can always depend on them. More

It was the calmest and nicest experience ever in purchasing. Jonathan Pierce, our salesman, was the best and nicest person. He was very detailed in the process and he answered our every question, which made the Jonathan Pierce, our salesman, was the best and nicest person. He was very detailed in the process and he answered our every question, which made the experience even more wonderful. He didn't rush us to a decision but rather gave us some space to discuss on our own. I loved the whole experience, in fact, due to Jonathan's knowledge, willingness to help us understand, and ever present smile. More

Service Kevin Creasy was very helpful and got the work done on time. He helped with the decision to get the work done and correct information. Kevin Creasy was very helpful and got the work done on time. He helped with the decision to get the work done and correct information. More

New RDX Purchase I am pleased with my new RDX. My purchase experience with Jerry Damson Acura was excellent, from start to finish. Chris is a very nice professional I am pleased with my new RDX. My purchase experience with Jerry Damson Acura was excellent, from start to finish. Chris is a very nice professional sale representatives, and very easy to work with. They are patient, caring and wants to be the best help they can be. Chris stayed very late, patiently gave me a very thorough demonstration and explanations regarding the operation features of the RDX. I give him and the manager Jaimes my highest recommendations. Follow-up: I have to revise my review today, 10 days after I bought the car. While I had a pleasant experience at the time I bought the car, I have to say that I was really a naive car shopper by trusting their words instead of asking them to write down the two options Chris agreed to add. It's late Saturday night, he told me that the service guys had left, I can bring the car back Monday to get the options installed. The following week, Chris texted me the schedule of the installation for the two options with the price $$ for one of them!!! What a shock! He said he NEVER agreed on that option. The car would be still at their parking lot if there were no agreement on those option!. After confronting with him a few times no solution, I realized that I have lost all the leverages the moment I bought the car. Lesson learned that never DEAL the car until it's equipped with all the promised, a written down agreement is a must! More

Used Car Purchase- August 2016 The sales representatives were knowledgeable and helpful. They provided useful information and were a pleasure to deal with. Demonstrated knowledge on The sales representatives were knowledgeable and helpful. They provided useful information and were a pleasure to deal with. Demonstrated knowledge on technical issues and answered all questions honestly. The price was good compared to other similar vehicles in the area. More

Kevin Creasey Kevin is so very professional and always puts his customers needs at the top. I feel so comfortable when I leave my Acura in his hands. Janet Yu Kevin is so very professional and always puts his customers needs at the top. I feel so comfortable when I leave my Acura in his hands. Janet Yu More

Wonderful service! The service here is wonderful! Staff are very knowledgeable and dedicated to providing quality customer service. Very good overall experience. Definit The service here is wonderful! Staff are very knowledgeable and dedicated to providing quality customer service. Very good overall experience. Definitely impressed. I will be coming back again. More

Service Dept is Excellent Damson Acura has an excellent service department. I actually choose to drive further to this dealership because the dealership closest to me isn't as Damson Acura has an excellent service department. I actually choose to drive further to this dealership because the dealership closest to me isn't as efficient and considerate. More

Efficient and Enjoyable Lu Lzquierdo was a great person to work with at the dealership. He was very patient, even allowing us two test drives, and was always knowledgeable a Lu Lzquierdo was a great person to work with at the dealership. He was very patient, even allowing us two test drives, and was always knowledgeable about the RDX features and info. He answered all of our questions. The price disclosures and discussions were honest and respectful. The process was low pressure and was conducted by Lu with an effort to make sure we were comfortable and involved. The paper work was happily minimal to get a working quote, and closing the deal was fast and efficient. After the sale, Lu was great and making sure the car would be set up as we needed for options, phones, seats, etc. He made our visit another successful and enjoyable deal with the Damson business. Rodger in Finance helped get us a great interest rate, and again the paper work was minimal, and the process was fast and courteous. Thanks again to all that help us during our visit. More