Shottenkirk Acura Huntsville - Service Center

I received a call quickly regarding my vehicle. They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my They determined the battery was dead and replaced it. The process was quick and it didn't take long to get my MDX back. I don't have to worry when my vehicle is being serviced at Shottenkirk Acura. More

Shottenkirk Service went above and beyond nd beyond my expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts ove expectations to solve a difficult problem. They kept at it until the Emissions System was satisfactorily performing. And when it required a parts overnight shipment, I was given a loaner car at no cost! More

I brought my vehicle in for a diagnosis. While I wasn't happy with what the diagnosis was, Alan, the service writer, went above and beyond to disclose all the pros and cons of having my serv While I wasn't happy with what the diagnosis was, Alan, the service writer, went above and beyond to disclose all the pros and cons of having my services rendered because it was a big job for a 20 year old vehicle. No pressure at all. Additionally, they performed a thorough inspection of the vehicle and ran it through the car wash. Thank you, Alan and the technician you were working with for the amazing service and upfront honesty. More

Very professional and service was what I expected. They were courteous and informative about my automobile They were courteous and informative about my automobile More

Great communication from service department. Top notch service, exceeded my expectations. I will return for any other service I need. Top notch service, exceeded my expectations. I will return for any other service I need. More

My service was excellent! Alan is a super nice person! I really appreciate how fast he got the problem with my car resolved! Thank you! Alan is a super nice person! I really appreciate how fast he got the problem with my car resolved! Thank you! More

The service was great, awesome. Great mannerisms from all. Keep up the great work! Great Great mannerisms from all. Keep up the great work! Great More

Great customer service today. I went to get a recall taken care of on my 2019 RDX and they had to order a part; called quickly to let me know. They provided a shuttle. Dixon, the I went to get a recall taken care of on my 2019 RDX and they had to order a part; called quickly to let me know. They provided a shuttle. Dixon, the driver was friendly and drove safely. And I appreciated the new RDX loner provided, since I needed to return them next day. Thanks Alan and crew for a great experience. More

Love this place and the people who work there 10 👍🏻 up. Alan is the best!!! up. Alan is the best!!! More

Alan was verry knowledgeable and courteous with the information i needed to make the right decision for my car repair thank you ! information i needed to make the right decision for my car repair thank you ! More