Shottenkirk Acura Huntsville - Service Center

** This review follows my Sell Back / Turn-in of a lease. It was not a Service requirement. ALL my experiences with Shottenkirk's Service Dept has been exceptional and I tell them that every time. E It was not a Service requirement. ALL my experiences with Shottenkirk's Service Dept has been exceptional and I tell them that every time. Excellent. My review requested this specific time is for my Turn-in on a lease. Finance Reps were friendly and very quick. (The sell back price was $1500 below what the Kelly Blue Book value showed for this car, garaged and ONLY 23,500 miles), but Shottenkirk's Service Dept is excellent and all the reps we dealt with all treated us professionally and again, friendly. ** I will go back to Shottenkirk to lease my next vehicle, and ONLY caution all potential customers to understand the ACURA leases read ONLY 7500 miles/year. My Florida Acura provided 7500 miles/year and I noted apparently ALL Acura dealers may provide the 7500 miles as their base. -- I am not leasing another ACURA unless I can get 1200 mile/year lease as an option. (for "MY" lease, I am probably good with 7500 miles, but for the family car, the lease needs to be 12,000 miles.) ** bottom line: Shottenkirk is a good dealer to work with. More

Excellent. Everything I needed was taken care of, even tho I asked for something to be looked at that I only thought of on the way there. ( cost me a lot more, Everything I needed was taken care of, even tho I asked for something to be looked at that I only thought of on the way there. ( cost me a lot more, but needed) More

His customer service is great! Not only does he care for your care he takes time to explain anything that you need upcoming. Not only does he care for your care he takes time to explain anything that you need upcoming. More

Brian was very helpful and kind. Service was performed quickly. Will be back for next service. Service was performed quickly. Will be back for next service. More

Service manager was helpful worked me in and got me out and answered some questions I had even though they were busy and didn’t seem to get frustrated! and answered some questions I had even though they were busy and didn’t seem to get frustrated! More

Alan was professional, kind, friendly, and incredibly helpful before, during, and after my service appointment. I would highly recommend Shottenkirk Acura. helpful before, during, and after my service appointment. I would highly recommend Shottenkirk Acura. More

Alan is always the best. Always prompt and thorough. Best service guy I have ever come across Always prompt and thorough. Best service guy I have ever come across More

Alan was great! He had the parts ordered/recieved and my RDX fixed within a week 9f first bringing it into the dealership. I would recommend Alan to anyone who owns He had the parts ordered/recieved and my RDX fixed within a week 9f first bringing it into the dealership. I would recommend Alan to anyone who owns a Acura! More