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Shottenkirk Chevrolet

Waukee, IA

4.5
2,454 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,454 reviews

May 01, 2024

We live full time on the road traveling the country, and we came back to Shottenkirk after buying a 2500 eight months ago because the team treated us right last time, and they did not disappoint this time. More

by Alex.e.venter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Shottenkirk Chevrolet responded

Hi Alex: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Shottenkirk Chevrolet!

April 29, 2024

I was fine with the dealer till a week after I found the lug nuts on my right steer tie loose and one missing Callie and spoke with salesman he never got back to me about it More

by AMANDACROSS262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Amanda. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 28, 2024

Excellent experience with all employees I was treated fairly and got the truck I was looking for More

by JEFFPICK69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Hocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faris Kudomovic
Apr 29, 2024 -

Shottenkirk Chevrolet responded

We are so glad that we had the opportunity to work with you, Jeff, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 28, 2024

Morgan is great! So friendly and helpful. Every time I’m in he takes the time to explain the issue with my car in a way I understand. He always makes it quick and eas More

by Maggi Fellows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Oberembt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Pumphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Korte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 27, 2024

Morgan did a great job same with the gal at the service desk ythat helped me check out she did a great job explaining how to use the car wash. Thanks! More

by DAVIDCOCO.LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morgan and our team, and we look forward to working with you again.

April 27, 2024

Advisor was friendly and thorough. Service was completed in a very timely manner. Just seemed a bit pricey for the job. More

by swish_40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet!

April 26, 2024

Morgan is so nice and helpful. I will recommend Shottenkirk to all my friends for their incredible service and sales. More

by DESIGN3090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words for Morgan, and for taking the time to leave us this wonderful feedback!

April 25, 2024

I had a wonderful experience buying a vehicle from Shottenkirk! Everyone was very helpful and the service was fast. More

by ASHLEY.RONE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Stone
Apr 26, 2024 -

Shottenkirk Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Ashley, for choosing Shottenkirk Chevrolet!

April 24, 2024

Everyone was professional and made the process painless. . I will definitely go back for my next purchase. More

by Joshjosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Shottenkirk Chevrolet responded

Hi Josh: Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

April 24, 2024

Both my wife and I have reached out to the dealership directly with their online form for customer service and no one has made contact with us. Our experience was not positive, as we have been long- More

by jweissenburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

jweissenburger responded

Our experience was not positive, as we have been long-term customers purchasing many vehicles. Our treatment of customer service was very disappointing and we still have not reached any management to discuss these issues. We always like to give businesses the opportunity to redeem themselves with a bad experience, but this is now been over one week with two online forms without response