
Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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My stability track dash light was going on and off. The service department couldn’t find any problems. It happened again and I took pictures. It did it again today August 8th. This time it stayed on fo The service department couldn’t find any problems. It happened again and I took pictures. It did it again today August 8th. This time it stayed on for serval miles. More
I will not be shopping or using the service area at your dealership ever again. I know I am a woman, but I don’t like being treated like a idiot!! Needed an oil change and my car has been acting, chugging w dealership ever again. I know I am a woman, but I don’t like being treated like a idiot!! Needed an oil change and my car has been acting, chugging when I press on the gas pedal. My brother told me before I went for my oil change to ask about the chugging as he thought it was from using ethanol gas but wanted to see if your service area would even mention that. Your service guy Corey did not. He said if he doesn’t, ask if it could be the fuel filter or pump. Corey laughed at me and says your car doesn’t have a fuel filter, like I am an idiot or something because I already know it does. I said well my car only has 63,000 miles on it and Corey says even with zero miles cars break. My brother said that statement there means they can’t be trusted. Wanted me to come back Monday so they could run diagnostics. My brother said absolutely not, you might as well throw your purse at them and let them take all your of your money. I went to the part store and bought the stuff to put in the gas tank that fight’s the ethanol issues. The chugging is 75 % better and I didn’t have to dish out $200 for an unnecessary diagnostic test. Makes me wonder if they even changed my oil and oil filter as they only had my car back in the service area for 15 minutes. More
They were very easy to work with and made us feel very comfortable buying a new vehicle. comfortable buying a new vehicle. More
Everyone at Shottenkirk to very good care of us and wanted to be sure we were satisfied. wanted to be sure we were satisfied. More
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Shottenkirk Chevy. More
They’ll sell you a faulty car, Then charge you to look at it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car t it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car then gave me the wrong diagnosis. I would highly recommend not to finance or buy used cars from there ever. So in other words unless you can pay cash for a brand new car with 0 miles stay far far away from Shottenkirk. More
Dave Balke was instrumental in having the truck ready for delivery when we returned from flight rather than having to make a return trip to pick it up. Very helpful as we are 2 + hours away. delivery when we returned from flight rather than having to make a return trip to pick it up. Very helpful as we are 2 + hours away. More
They did warranty work on my 2022 GMC 3500HD diesel Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came thr Dually Denali. Although they were told that some parts were back ordered, they aggressively pursued obtaining the needed parts from GMC and came through completely the work faster than originally told it would be expected. More
Very professional, thorough and quick! I highly recommend! I will be back as this is now my car dealership! I highly recommend! I will be back as this is now my car dealership! More