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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,777 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,777 reviews

July 08, 2023

Morgan did a great job in the lead of my car service! The service staff did what they always do responsibly take care of me! Great people great staff More

by Craiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Hough
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Morgan and our team met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

Jul 10, 2023 -

Craiger responded

Travis and his team are professional and know how to take care of my needs! That’s why I continue to buy from waukee Shottenkirk! I have purchased 4 vehicles from them in four years and continue to refer family and friends

Jul 10, 2023 -

Craiger responded

Travis keep up the good work and keep hiring excellent staff !

July 07, 2023

Tom Powell is the reason I started dealing with Shottenkirk last year. I was impressed with his service and professionalism, and ability to get the right vehicle for me. He got what I wanted, in my More

by jbjb77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
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Jul 07, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

July 07, 2023

5 1/2 hours waisted in the waiting area, because they "thought I was dropping off and coming back". If you buy here plan on being pushed to buy multiple extended warranties. Both vehicles I purchased her More

by ericbarton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel Dusenbery
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you, Eric, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 07, 2023

Great working with everyone involve and great experience overall. Will come again on the future. More

by JOHNUNDERSCOREMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Alex Plotz
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you, John, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2023

They have treated me very well over the last few years The service is very good. And the people are very helpful. More

by ALLBEECARL15A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Dusenbery
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

July 07, 2023

They really help me to get a new truck got me approved and I am happy note high but I make it work More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you, Jackie, for your kind review, and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

July 07, 2023

I had a check engine light on. I called for an appointment about noon but it was the next day before they had an appointment. The check-in man kept me informed. A part needed to b More

by T00BUSYBEAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The check-in man
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Jul 10, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2023

Our goal is your complete satisfaction. Thanks for your business partnership. Happy independence 4th day More

by Riggsjason57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Jul 07, 2023 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

July 05, 2023

The vehicle came in for engine noise. They said it needed a new motor only to informed about this by text message. Found out it was low on oil. I had to call the service manager who wa More

by MIKECLARKR35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ Johansen
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Jul 08, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Mike, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 05, 2023

This is the 5th vehicle I've bought from them. They are great and I will continue to buy from them. Samir is excellent and I enjoy working with him everytime. More

by ray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us, Ray! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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