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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,793 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,793 reviews

May 02, 2023

Great job on my Tahoe, simple quick fix no issues and very prompt service! Thank you More

by Dave Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
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May 03, 2023 -

Shottenkirk Chevrolet responded

Dave, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

May 02, 2023

Very straight forward. Easy to deal with. No hidden charges. Very happy with my purchase. More

by SAWHILLFNPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2023

Thanks for the kind driver and shuttle and car wash! I really appreciate the good service. More

by Cunningham.ann411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Dalrymple
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May 01, 2023 -

Shottenkirk Chevrolet responded

Ann, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2023

This dealership offers a great customer experience and I really like their service department. Tom and the sales team offered me a very fair deal when I bought a new Suburban. Thanks! More

by MDoeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Powell
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May 01, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 28, 2023

Awesome service they checked my vehicle for problems and got back to me as soon as possible. More

by Ehsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Feriz
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May 01, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2023

Love the professionalism of this company. And the ease of getting my vehicle serviced is exceptional More

by TERESA.MOYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
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Apr 27, 2023 -

Shottenkirk Chevrolet responded

Thanks, Teresa, for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

April 27, 2023

Very nice friendly atmosphere. Alex was extremely knowledgeable and showed me various Options for what i was looking for More

by CLARK.WILLIAM001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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Apr 27, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 26, 2023

It was an over the top service. Dylan was very understanding and went above and beyond to assure I was taken care of. More

by millerswin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Miller
Report | Print
Apr 26, 2023 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

April 26, 2023

I bought my leased car. .love it. Thank you for your help. Have a good day. More

by JOYZGIRAFFE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2023

Scheduled a routine oil change weeks ahead for 10:00am. It took them 2 hours to complete. I was first updated 45 minutes in being told “only 10-15 more minutes”. That happened 3 or 4 times totaling 2 hours More

by Wjmccay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Miller
Report | Print
Apr 29, 2023 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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