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Shottenkirk Chevrolet

Waukee, IA

4.6
2,791 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,791 reviews

April 23, 2023

I did not work with Doyle Miller, I worked with another salesman, who was great to work with. More

by respchic55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 23, 2023

We were greater at the front door and was directed to the salesman that I had talked to on the phone he then offered us something to drink and we set down and discussed what we were looking for in a vehicle. More

by MIKEFASTCHASSIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
Apr 23, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. Congratulations on your new truck! If there is anything we can assist you with in the future, please let us know.

April 23, 2023

Nice people, did not like the fact that they tried to add a $1500 vehicle care package to the price. After we got that price figured out we shook on a price for the truck. I walked into the finance office to More

by KARSONG1209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty
Apr 23, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2023

I had an appointment to drop my car off for an 8:30 appointment. For an oil change, tire rotation, and a diagnostic. Didn’t get my car done until 5 PM. I was told it was a two hour service. Yet people More

by CAMARTINFAMILY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Heasley
Apr 26, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 22, 2023

I’m pleased with the service, but with only 58,000 miles on pickup I thing u could have helped some with cost More

by MROBERTS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate
Apr 23, 2023 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and will share your comments with the team here at Shottenkirk Chevrolet.

Apr 23, 2023 -

MROBERTS7 responded

Email. Is. Markroberts2525@gmail.com

April 21, 2023

We came in close to closing time and never was rushed on purchasing our new vehicle. Everyone was very professional and answered all of our questions. More

by caseydflucky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Plotz, CJ Johansen
Apr 22, 2023 -

Shottenkirk Chevrolet responded

Thank you for sharing your experience with us, Casey! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 21, 2023

I have brought my truck in 3 times in the last week and it has not been fixed correctly, I have had to provide them with service bulletins that they should be able to see on their own. More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Miller
Apr 25, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 20, 2023

Prompt, sufficient and eager to make a deal. Service from everyone involved was good. Thank you More

by JEFFREYLEEVRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Shottenkirk Chevrolet responded

Jeffrey, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Shottenkirk Chevrolet are glad to have you as a customer.

April 20, 2023

They provide Quick and concise service. Diagnosis of issues and repair schedules are what is expected. More

by ACCOUNTSPAYABLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Kyle Carnahan
Apr 20, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2023

They are excellent salesmen Tom was a really nice guy he showed us everything about the car he answered all the questions we had just an all around good car lot I would recommend to go to Shottenkirk to More

by larry_packers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Powell
Apr 20, 2023 -

Shottenkirk Chevrolet responded

Larry, Thank you so much for your kind words for Tom, and for taking the time to leave us this wonderful feedback!

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