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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,784 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,784 reviews

August 23, 2024

If I could give 0 stars, I would. I was told the repair price was $476. When I picked up my vehicle it was $723. Worst service department in Des Moines area. More

by Nothappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Aug 27, 2024 -

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 23, 2024

The staff is always very friendly to work with anytime we’ve done business there More

by KYLEEKLOMMHAUS12
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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Aug 24, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 22, 2024

We LUV Cory Tass. He's the best salesman we have ever had and we trade every couple years!! More

by MARLARWEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Chevrolet responded

Hi, Marla! We always do our best to make sure our customers leave happy. We are glad to hear you enjoyed your experience with Cory, and it was a pleasure having you at the dealership. We appreciate your review!

August 22, 2024

The staff were awesome! They really went above and beyond to get me a great deal. I really appreciate it! More

by EMIR.DINDIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Dakota Hill
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Aug 23, 2024 -

Shottenkirk Chevrolet responded

Hi, Emir! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

August 22, 2024

Great customer service. Very clean dealership. Nice salesman and staff. We love the car. Great follow up. More

by RMSHUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paniagua-Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Chevrolet responded

Thank you for your review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Shottenkirk Chevrolet!

August 22, 2024

Thanks for the quick service on my vehicle recently, appreciate being able to get back to life quickly while taking care of my vehicle. More

by AWESTERHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Korte
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Aug 23, 2024 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with a positive experience in a timely manner! We sincerely value your business and look forward to your next visit.

August 22, 2024

Felt really comfortable make me feel welcomed, helped me a lot with giving my first car . Definitely recommend! More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Kantarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Shottenkirk Chevrolet responded

Hi, Morgan! Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 21, 2024

Great experience everyone involved in the process was very courteous, kind, and professional Well, definitely recommend two friends and family More

by YOLANDARAY44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Stone, Bruce Stone
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Aug 21, 2024 -

Shottenkirk Chevrolet responded

Yolanda, Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 21, 2024

My car buying experience with Shottenkirk was by far the best one I've ever had. Marty, Astrid & the management team were VERY accommodating! Even when I had a "check engine" light issue after buying & dri More

by SOZO888CAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Ryan McClure, Martin Halbur
Report | Print
Aug 21, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

August 21, 2024

I asked them to look at my windshield that had a crack on the inside of it when I bought it and ask him if they would take care of it there was also a piece of black stripping that was on the outside of my c More

by VTHOMPSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Oberembt
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Aug 24, 2024 -

Shottenkirk Chevrolet responded

We appreciate your business, and we're sorry to hear that we didn't meet your expectations. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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