Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,795 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
Contact Dealership

755 W. Hickman Rd

Waukee, IA

50263

Directions

By Type

Showing 2,795 reviews

March 29, 2023

Maybe it was a Monday but not very enthusiastic team. Had to speak to three different people o check me in for schedule appointment. More

by WJB22573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Report | Print
Mar 31, 2023 -

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 29, 2023

Great service. Was very happy with CJ and staff. He gave us several options to look at and was willing to work with us. More

by SBARRYHI60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Mar 31, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 29, 2023

Great service and always helpful. Thank you for the car wash. We will bring it back again More

by bigdaddy6159401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Kyle Carnahan, Cole Dalrymple
Report | Print
Mar 31, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2023

The Staff is great but they need to give people time to research for the Best Extended Warranty for their budget. More

by don128903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Mar 31, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your honest feedback. We truly appreciate your business and will share your comments with the team. Please let us know if we can be of further assistance.

Mar 31, 2023 -

don128903 responded

Thanks

March 25, 2023

Fast and friendly service! Scheduling was easy! Nice clean waiting area. Very pleased with the service received. More

by papachris208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela, Cole Dalrymple
Report | Print
Mar 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Adam, Cole, and our team. We're glad to hear we delivered such a great experience!

March 25, 2023

Excellent service from Travis. Tanner and Jason. We had a great experience with them and the dealership More

by Ceatongolf2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Pollock. Sales, Tanner Hocker
Report | Print
Mar 25, 2023 -

Ceatongolf2021 responded

Excellent service from Travis. Tanner and Jason. We had a great experience with them and the dealership

March 25, 2023

It was the first time I went there and it was pretty confusing to find my way around. Overall the employees who helped show me where to go were nice and helpful. I was a little shocked at the overall pr More

by dm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know any names of those I worked with
Report | Print
Mar 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 23, 2023

I enjoy the road trip to have the car serviced. Especially like the friendliness and experience of the staff. More

by BFREDMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Coltan Straker, Cole Dalrymple
Report | Print
Mar 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 22, 2023

Kyle did a great job assisting us in our purchase. Would recommend to others and look forward to working with him and team in future. More

by JUSTINDANIEL703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Report | Print
Mar 22, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2023

Very pleased with every one that I had communicated with at the dealership and the vehicle I was placed in. More

by zoe.eda.zf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz, Ryan McClure
Report | Print
Mar 22, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us, Zoe. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...
140
141
142
...
280