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Shottenkirk Chevrolet

Waukee, IA

4.6
2,797 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,797 reviews

March 11, 2023

They were great at getting me within my budget and not pushing to much past it More

by sydney.strong2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Krauth, Boomer Benning, CJ Johansen, Tanner Hocker
Mar 13, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for choosing Shottenkirk Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 11, 2023

My salesman was Travis, and I purchased a used car during my visit. This was a very positive experience, I was treated with respect and everyone was very cooperative and friendly. I would buy here again. More

by pthronson
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Travis and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

March 10, 2023

Been with three vehicles over the years and always treated great from sale to servoce More

by tonycub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Barkela
Mar 13, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 10, 2023

Your sales person made it a very easy process and the gentleman that did the paperwork was very helpful More

by burkeauction
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names of everyone , Alex Plotz
Mar 13, 2023 -

Shottenkirk Chevrolet responded

Congratulations on your new vehicle and thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

All of the staff that we interacted with were great to deal with. We have bought numerous vehicles from Shottenkirk and the sales and service are top notch. More

by LYNDABAUMAN_ADEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Tom Powell
Mar 10, 2023 -

LYNDABAUMAN_ADEL responded

Our sales professional, Tom, was so patient with us throughout the ordering and purchase process. We never felt pressured and left feeling very satisfied with our trade-in and purchase.

March 08, 2023

Shottenkirk provided a very quick follow up to a minor problem resulting from a basic service. More

by JIMKOOLHOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate
Mar 08, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Jim, and for taking the time to leave us this wonderful feedback!

March 08, 2023

They are very accommodating. The only problem was the price I paid for the tires were $15 dollars higher than what I was quoted. I’m not sure why because I had ask them if the pr More

by Myers1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper, Dylan Miller
Mar 09, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 08, 2023

Staff was friendly and efficient and communicated well through the diagnostic process. My car was even done earlier than expected! More

by Raynee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Coltan Straker, Shirley Johnsen
Mar 09, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 07, 2023

Staff was efficient, kind, respectful and helpful. I drive from the Carlisle area 40 minutes away. More

by PBEARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 08, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 07, 2023

Great service, listened to my concerns and wants/needs. They were able to work with me on budget and pricing More

by Cjabbott2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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