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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,797 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,797 reviews

March 03, 2023

I’ve used Shottenkirk for all my car purchases and needs for over 12 years. Top notch service and sales More

by Chellb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Miller
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Mar 04, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2023

Your service department is very good they are responsive and respectful and responsible and very knowledgeable and very helpful i was told every step and everything that was happening i was very impressed w More

by BILLBLUMBERG749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Cole Dalrymple, Christian Dorrance, Raynee Hagelberg, Samuel Dusenbery
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Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to leave us this fantastic five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing your compliments with our crew. Thank you for choosing Shottenkirk Chevrolet!

March 02, 2023

The staff was prompt and courteous. Everyone did an excellent job of keeping me up to date with realistic expectations of the timeline it would take to get the repairs done and even pro More

by LLEXXX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Heasley, Kyle Carnahan
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2023

Can't say enough about the service and parts teams. Very personable people that know how to treat customers. More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Kallenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coltan Straker, Coltan Straker, Gus Luna
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 02, 2023

Friendly and reliable, have been using dealership 15 years for new vehicle purchase and maintenance. More

by wsnyder19510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Report | Print
Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing your experience with Shottenkirk Chevrolet. Scott and our team appreciate your business and hope to see you again soon!

March 02, 2023

It's a great place the people are great very accommodating and great selection of vehicles More

by richelleadkisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carnahan, Jenna Mathes, Boomer Benning, Shaun Franklin, Tom Powell
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Mar 03, 2023 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

March 01, 2023

Felt like they were attempting to trick me into not negotiating and adding things to the deal without asking first. More

by nick_rieck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Weber
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Mar 05, 2023 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, Nick. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to us at your convenience.

March 01, 2023

The experience of buying a new vehicle was great. Tom did great working with us and made sure I was good with everything before we left. Thank you! More

by doolittle2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

Congratulations on the purchase of your new vehicle! It's great to hear that Tom was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet!

March 01, 2023

Nice place. Employees are very courteous and helpful. Decent waiting area with snack and drink machines. More

by fogarty.matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Adam Barkela, Matt Heasley, Adi Feriz, Kyle Carnahan, Cole Dalrymple, Christian Dorrance, Raynee Hagelberg, Samuel Dusenbery
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet, Matt. We appreciate your feedback. We look forward to serving you in the future.

March 01, 2023

I stopped in without an appointment, and they were able to get me in quickly. Staff were courteous. The price for service was a pleasant surprise. I used the car wash afterward. I plan to keep coming back. More

by Lynn Boes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery
Report | Print
Mar 02, 2023 -

Shottenkirk Chevrolet responded

Thank you, Lynn, for taking the time to leave us a five-star review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for years to come, Lynn.

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