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Shottenkirk Chevrolet

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.6
2,777 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,777 reviews

November 29, 2023

Extremely happy with the service and the deal they got me on my new car -Chevy trailblazer. Practically a steal for price I payed. The car is in excellent condition. More

by RAYKRUGER2
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Balke
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Nov 30, 2023 -

Shottenkirk Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Ray, and we thank you for choosing Shottenkirk Chevrolet!

November 28, 2023

Was hoping to get a black Friday door buster. Service center did a great job. I need help for a friend looking for a used Honda Accord 2915. Or newer has money for down payment More

by rodneyrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Hines, Ryan McClure, Shirley Johnsen, Colby Oberembt, Morgan Hough, Tate Pumphrey, McKenzie Phillips, Chance Korte
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Nov 29, 2023 -

Shottenkirk Chevrolet responded

Rodney, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 27, 2023

It was a great environment all staff was great to work with I will do future business there More

by TAZ0035
Recommend Dealer
Yes
Employees Worked With
Dave Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Balke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Plotz
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Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thanks for your feedback on your recent visit to Shottenkirk Chevrolet. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 27, 2023

It took almost 2 hours to get an oil change/tire rotation. I finally had to leave for an appointment before they could get the cabin filter replaced. More

by RITA10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service person did not give me a name
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Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for providing this feedback, Rita. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 27, 2023

Shottenkirk did great by getting my vehicle in fast! Tate was there to update me through all the work. More

by hlenzine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

November 25, 2023

Work finished on time. Everything went well. Happy with everything Nothing more to say sorry More

by JHALL0317
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
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Nov 27, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2023

They made the shopping, final deal making and financing a pleasure. They respected what we wanted and how we felt. More

by DBLESSING22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alen Bahic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
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Nov 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2023

Sidney and service did excellent work , got it done fast, and jacobe , kinzer, Taylor all excellent help More

by TAYLORWEAVER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kinser Haselhuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Weaver
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Nov 24, 2023 -

Shottenkirk Chevrolet responded

Taylor, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 23, 2023

Everything and every one was great. Shottenkirk is the only place that I have taken my car since I bought it More

by DNHSIN
Recommend Dealer
Yes
Employees Worked With
Chance Korte, Chance Korte
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Nov 24, 2023 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chance delivered such a great experience!

November 23, 2023

Customer service is the best, and they give the best maintenance service in the Midwest. There is no other Chevy dealership like Shottenkirk Chevrolet. More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Tate Pumphrey
Report | Print
Nov 24, 2023 -

Shottenkirk Chevrolet responded

Maurice, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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