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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.4
162 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 162 reviews

April 10, 2024

Check engine light came on in 2 months and they wouldn’t fix the issue More

by ELAINE.WHITE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Arens
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 10, 2024

Very easy to deal with! ! Enjoyed not being pressured on our new purchase of our 2024 Suburban More

by JOYCIE3534
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Jung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Shottenkirk Chevrolet responded

JOYCIE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
April 09, 2024

They were very eager to find me the car I wanted. Looked online until they found it. Only downside was that it wasn't my first color choice. More

by JKANAUSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
April 06, 2024

Nice waiting area at the service dept. Got the work done quick and the car in and out More

by KNIETIEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 06, 2024

2024 new Trax started leaking oil at 5000 miles at main rear seal, was leaking oil same day picked up, back in for same leak, sales department not been very concerned but Katrina in service department has More

by IDNARB1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karri Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever is Karri’s boss 2 stars, Katrina in service department has been 5 stars
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Apr 08, 2024 -

Shottenkirk Chevrolet responded

We are very sorry to hear about your recent experience. Would you be willing to seat and talk with me about it? Sincerely, Lonnie Schuyler GM

Helpful
April 04, 2024

they are always courteous and polite. we always take my car there for it`s service work. More

by MICKEY3473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Shottenkirk Chevrolet responded

MICKEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
March 28, 2024

Always great service. Friendliness. Have recommended many friends to go to Shottenkirk Kia in Quincy. More

by jismngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
March 27, 2024

As always in and out. Everybody very helpful . I'm very pleased and will be back. More

by Frankiewand1940@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Shottenkirk Chevrolet responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
March 25, 2024

This is the 3rd vehicle bought from Brian. We were treated like family from everyone in the dealership. I would highly recommend Shottenkirk to anyone. More

by KYLELONG4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Shottenkirk Chevrolet responded

KYLE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
March 20, 2024

Trusted great people very friendly Clean waiting rooms. When service is done I feel it has been done right. Very fast with job at hand. Car is always cleaner than when I bring it in. More

by SCARROLL551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Job
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Mar 21, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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