Shottenkirk Chevrolet

Everything went well, and Sydney is a great person to work with. no compliance got done in about 90 minutes. work with. no compliance got done in about 90 minutes. More

I worked in new car dealerships in parts/ service for over 24 years during my first career. Most of those years as a service manager. I understand the importance of having great CSI scores and the likes over 24 years during my first career. Most of those years as a service manager. I understand the importance of having great CSI scores and the likes and what it takes to honestly earn customer satisfaction. I’ve been associated with a number of different companies over the years taking care of my personal vehicles or the vehicles related to the work I was involved with. I like Schottenkirk Chevrolet. When I purchased my last vehicle I shopped around and found that Schottenkirk was the easiest to approach, ask questions and not feel trapped by sales associates. I’m no expert when it comes to buying a vehicle but I had fun and I felt like I was treated with respect. Before I purchased my Colorado I was introduced to the service department and since I was more keen to that side of things I spent a good amount of time checking things out. I was impressed. So since my purchase I’ve been back for a couple of service needs and regardless of who I work with I have received great service. The facility is always amazingly clean. It’s easy to access the service desk and start the process. I also understand that not everything on a vehicle cooperates as intended and that sometimes repairs need patience. And that’s what impresses me the most. The staff at Shottenkirk are willing to do whatever it takes to resolve any concerns. They’re upfront and honest. And that’s what it takes to help their customers work their way through any number of situations. Customers don’t go to the service department because they want to have a good day. They go there because something is wrong. Schottenkirk will help take your problem and turn it into a solution. It might not happen the first minute of every appointment but in the end you’ll be happy you chose them to help you with whatever ails your ride. I am! More

Shottenkirk service department is great! They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. More

I have always had a super experience visiting this dealership. I just want to have the car serviced and tires rotated. They greeted be very friendly when I pulled in . It was a very short wait and the dealership. I just want to have the car serviced and tires rotated. They greeted be very friendly when I pulled in . It was a very short wait and they came and got my wife and I and told me that it was done. They gave us a coupon to get a free car wash which we took advantage of and we’re very appreciative of this dealership and their service keep up the good work More

number 1 dealer in my book, excellent and understanding and always kept me updated on my vehicle status and always kept me updated on my vehicle status More

Service has been great since my purchase of a new 2024 Equinox, and the team has been professional and courteous. Equinox, and the team has been professional and courteous. More

Everyone was very helpful. My oil change was quick and efficient. The very kind man followed to the car wash (Since had never been there) Everyone was wonderful! It made gettin My oil change was quick and efficient. The very kind man followed to the car wash (Since had never been there) Everyone was wonderful! It made getting an oil change not a hassle. More

Spectacular service and friendly staff! I appreciate everyone at Shottenkirk Waukee, and the prompt service they always provide! I appreciate everyone at Shottenkirk Waukee, and the prompt service they always provide! More

My first service appointment and was very impressed from the moment I hit the parking lot I was guided to drop my car off and had the process explained. Received timely calls and troubleshooting updates. I the moment I hit the parking lot I was guided to drop my car off and had the process explained. Received timely calls and troubleshooting updates. I am glad they are close by if I need them. More

Good services fast no wait time as i was walking in the door i was greeted very good and was already being attended to door i was greeted very good and was already being attended to More