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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,722 Reviews

1,722 Reviews of Shottenkirk Chevrolet - Service Center

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November 12, 2024

Very poor salesperson. Very very rude and disrespectful. I’m trying to find a way to take my car elsewhere. I’ve had nothing but problems with my vehicle. I have not owned More

by Billygrear12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan McClure
Report | Print
Nov 17, 2024 -

Shottenkirk Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 08, 2024

Nice facility and friendly people. Toke longer than expected. But overall good service . Thank you More

by MARIDU77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vy Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 07, 2024

Efficient and very customer oriented. Competent staff. Comfortable customer waiting area. Good place to do business. More

by djdeerehunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 11, 2024 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2024

They are all very good people, I love how they treat me and they have very good service. More

by HERACLIO.AYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Tate Pumphrey
Report | Print
Nov 11, 2024 -

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ayala, for choosing Shottenkirk Chevrolet!

November 07, 2024

The older I get the less respect I get,that’s why I came back to Your service department More

by artbykarenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Oberembt, Chance Korte, Patrick Burrell
Report | Print
Nov 11, 2024 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

November 05, 2024

Mis-diagnosed the airbag repair on my car that cost me $235. Not happy with your service More

by CMKCOBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 06, 2024 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again.

November 05, 2024

Shottenkirk's personnel are very knowledgeable and helpful. The mechanics did a great job of identifying the problems and fixing them. More

by DAVEINGRAYSLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McClure
Report | Print
Nov 06, 2024 -

Shottenkirk Chevrolet responded

Dave, Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad Ryan was able to help, and we hope to see you again!

November 03, 2024

Service done on truck was satisfactory. No issues present. Service team handled my spouse with great amount of respect. More

by RLYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Colby Oberembt, Tate Pumphrey, Chance Korte, Patrick Burrell
Report | Print
Nov 05, 2024 -

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

Great people and great service. I would Highly recommend them for any purchase or service you need! More

by MMCAULIFFE012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey
Report | Print
Oct 30, 2024 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

October 30, 2024

Not impressed with his communication skills. Was very short and seemed like he didn’t care about customers. More

by JENNA.ANDERSEN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McClure, Tate Pumphrey
Report | Print
Oct 30, 2024 -

Shottenkirk Chevrolet responded

Jenna, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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