Shottenkirk Chrysler Dodge Jeep Ram Granbury

They have Great service, aggressive pricing and trade in value. Great and convenient service. Best deal ever. value. Great and convenient service. Best deal ever. More

Prompt, courteous, detailed,knowledgeable, Overall a good purchasing experience. Will definitely recommend to other buyers. good purchasing experience. Will definitely recommend to other buyers. More

Quick and easy. Staff helped me and never felt pressured to make a deal. Thanks Staff helped me and never felt pressured to make a deal. Thanks More

Great service. I had problem with another dealer over fixing a fuel pump. ShottenKirt got the problem solved for me. Great team effort I had problem with another dealer over fixing a fuel pump. ShottenKirt got the problem solved for me. Great team effort More

A really great experience. Salesman went above and beyond making things go smoothly. Easiest and quickest experience I've ever had. Would highly recommend this dealership. Salesman went above and beyond making things go smoothly. Easiest and quickest experience I've ever had. Would highly recommend this dealership. More

Shottenkirk dodge in Granbury is the best from the sales, service and parts! Wouldn’t go anywhere else service and parts! Wouldn’t go anywhere else More

Mike was great ! Thanks ! I appreciate the good communication ..... Mike went out of the way to find parts at another dealership Thanks ! I appreciate the good communication ..... Mike went out of the way to find parts at another dealership More

Took my brand new jeep in for service the ac wasn’t working. First of all sales were crooks they never ever let us know what is and isn’t covered under warranty. 2nd the nice lady that greeted me on th working. First of all sales were crooks they never ever let us know what is and isn’t covered under warranty. 2nd the nice lady that greeted me on the drive was fired, which is a loss on their end she was probably the sweetest person there everyone else seemed miserable. The GM of this dealership has a big problem with taking care of his customers, especially ones that need loaners. Please do not buy from or use this service department for any of your needs. They are awful when it comes to treating customers appropriately. I have never felt more like a number to anyone in my life. Which is sad because I too work in the customer service industry. More

So my truck was taken in for warranty work to shottenkirk toyota and was there over a month. Who can go a month without their primary vehicle. Was told I could get a rental if I wanted to. I have a diesel tr toyota and was there over a month. Who can go a month without their primary vehicle. Was told I could get a rental if I wanted to. I have a diesel truck for a reason. Some little rental car will not cut it. I lost money with my truck being gone for so long. Well after the transmission was FINALLY put in they had to send it next door to the dodge dealership from programming which is like a 30 minute job. It was not done until I physically got there and told them I am not leaving without my truck close to a week later and then some how my truck miraculously gets done. Well then this lady feeds me a bunch of xx and says that If I am willing for them to keep it a little longer to do other repairs. Which I'm may be wrong but in that month even if there was a wait on the transmission which was only a few days they could have done any other repairs that needed to be done such as recalls or like they said a cam shaft sensor. No no no they wait until I'm pissed and there to get everything "complete" then turn around and ask me to leave it longer to do more work. My advice is don't buy vehicles from here and especially don't get your cars serviced here. Both places are a joke. I don't trust either one and to top it off my transmission is shifting hard still. The only way it can be made up is they let me take it to a place with competent people that actually work on the vehicles and they pay for it. I think that's not to much you ask for lost time and wages that could have been made if it was done in a timely manner. More