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Shottenkirk Chrysler Dodge Jeep Ram Granbury

Granbury, TX

4.5
456 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4970 E US Hwy 377

Granbury, TX

76049

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Showing 456 reviews

April 21, 2024

James Osborn was amazing to work with, patience and professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. More

by IANMCKENZIEREALTOR
Recommend Dealer
Yes
Employees Worked With
James Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

April 19, 2024

We still have the problem that we brought the Jeep in for . I brought it in for a rattle and we will have it . More

by CASSENSKERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Bayless
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

April 17, 2024

Kyle was very knowledgeable and answered any and all questions we had. Very positive attitude and excellent customer service. Will definitely be returning. More

by AUSTIN.JEWELL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

AUSTIN, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

April 15, 2024

I work with Chris to purchase a truck. He made my purchasing process quick and easy and painless . I called him two hours before I showed already had a price agreed apon. He had truck was More

by JONATHAN76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bayless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Service not being performed at appointment times for customer service lots of hold time on the telephone and a lot of poor excuses for not performing the work when it was promised More

by ROBERTROWAN1957
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon was ok
Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

ROBERT, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

April 13, 2024

I took my wife’s Grand Cherokee in for service and my advisor Wendell was great. We discussed the problems with the jeep. He was kind and professional, and I felt comfortable talking with him. Everything More

by EDWARDHSTARKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Apr 15, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

EDWARD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 12, 2024

Kyle was friendly, knowledgeable and very helpful in our search for a new truck. We will return again as our needed. More

by ERICKSON5780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noelee Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

ERICKSON thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at in the future!

April 12, 2024

Worst repair experience I have had in 71 years. Jeep sent me a safety recall notice over a year ago, but did not have parts for repair. Year later, notified ready to repair. Called Shottenkirk to s More

by ccrv1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendell Gray
Apr 16, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

April 11, 2024

Pretty good and quick buying process. Messi was a pleasure to work with. Good overall experience. More

by MCOUL95
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Messi Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

April 07, 2024

The biggest turn off about car lots are the extra charges that you apply. I got’’em money!!! More

by KKOENNING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 08, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Granbury

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