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Shottenkirk Chrysler Dodge Jeep Ram Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.2
557 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4970 E US Hwy 377

Granbury, TX

76049

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Showing 557 reviews

September 28, 2023

I took my Charger in for recommended maintenance per email received from Shottenkirk. When I arrived home, my car was smoking and leaking fuel. Service crew and manager acted quickly and sent a tow truc More

by rmfilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ehrenburg
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Sep 29, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-945-6162 at your convenience.

September 27, 2023

Just changed a broken lugnut bolt and was charged an extra 25 bucks for a shop service fee and the service lady couldn't explain what that fee was for. More

by dmartccrk08
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-945-6162 at your convenience.

September 27, 2023

Awesome service! Everyone was very professional and made this Jeep owner feel well taken care of. I will definitely come back again. More

by Golden Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Espinoza, Kyle Porter, Noelee Garcia
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Sep 27, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Golden Girl, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

September 26, 2023

Great service. Knowledgeable and friendly. They fixed mi truck quickly and had clean facilities for me to get some work done while I waited More

by TRAV.HUGHES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Gutierrez IV
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Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

TRAV.HUGHES1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2023

Mike is upstanding along with the entire group. Won’t use anyone else! No matter what you may have heard during Covid shootenkirk is a very professional business with great pricing and service. I g More

by GRARDDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
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Oct 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

September 19, 2023

Great sale man and great dealership from start to the end recommend 10/10 thank y’all guys ! More

by TORRES.MUNOZ98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Porter
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Sep 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

TORRES.MUNOZ98, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

September 18, 2023

The service was quick and Natalie Nespe was very helpful and thorough... I'll come back... More

by SEGRIDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Nespe
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Sep 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

SEGRIDK, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

September 14, 2023

worst finance dept. i ever delt with !!! pete was a very good sales person. service was good so far More

by JOHNLINDLEY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Gutierrez IV
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Sep 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

JOHNLINDLEY55, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 so we can discuss some solutions.

Sep 15, 2023 -

JOHNLINDLEY55 responded

have not found anyone that cares there ......... been there several times to fix the prpblem . all i have got so far is im sorry .... but no fix!

September 07, 2023

The people working there is very nice people and the dueler good nice please clean More

by FERNANDOHFEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bayless
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Sep 07, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

FERNANDOHFEZ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

September 07, 2023

The staff was very friendly, professional and helpful. Christina took the worry of a first car purchase and made it easy. More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan in financing , Christina Espinoza
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Sep 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Will, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

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