
Shottenkirk Chrysler Dodge Jeep Ram Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Leith Almetwaly, is just pure awesomeness in human form. There some items that were due after purchase of my Tesla Model X. He worked tirelessly to make sure that I was not only happy with my purchase bu There some items that were due after purchase of my Tesla Model X. He worked tirelessly to make sure that I was not only happy with my purchase but that everything was taken care of . He was patient, knowledgeable and friendly. He proactively communicated with me about the status of the my incidentals and allowed me to contact him personally. He took ownership of my concerns and alleviated all my fears. Thank you for all you’ve done. will most definitely be a repeat customer. More
Fantastic experience. Justin McCarroll is a huge asset to your dealership. David did an awesome job helping getting our vehicle delivered. Easy, no hassle purchase and Justin McCarroll is a huge asset to your dealership. David did an awesome job helping getting our vehicle delivered. Easy, no hassle purchase and outstanding customer service. More
They were suppose to be trying to find us a jeep with the options we wanted. They found one close at another dealer..they were going to try to get that one...I guess it fell through...they stopped respondin options we wanted. They found one close at another dealer..they were going to try to get that one...I guess it fell through...they stopped responding to our phone calls and would not return text. Bryce and David was helping us. It's fine to say...hey we tried, but here is what we can do...no...they did not say anything. Horrible experience. More
Very nice dealership. They took care of me. Everyone was friendly and inviting. The manager was willing to work with me as well. They took care of me. Everyone was friendly and inviting. The manager was willing to work with me as well. More
Vehicle was at service department for one week with no work completed on it. I understand that a part arriving damaged is out of your control, but the lack of communication is in your control. The vehicle work completed on it. I understand that a part arriving damaged is out of your control, but the lack of communication is in your control. The vehicle also has other concerns that were not addressed while it was there. It is unfortunate that a Shottenkirk technician damaged our vehicle while in your care, but this needs to be addressed, as it has been over 3 weeks since our vehicle was returned to us damaged. We still have not received a call back from the service department since we picked up the vehicle around 9AM. We were promised a call at the dealership and a call back after we called the service department at 11AM. I want an answer on when our vehicle will be repaired and the other concerns will be addressed. More