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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,971 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,971 reviews

September 13, 2023

Got me in on a Saturday and fixed the issue. Quick and let me know when done More

by mjandtp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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Sep 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 13, 2023

Scheduled 4 days ahead of time. Showed up and the general concern that I had booked the appointment for the Service advisor told me my truck would not be seen for that and that I wi More

by jake_gammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember name
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Sep 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jake_gammill, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 so we can discuss some solutions.

September 11, 2023

Quick and easy transaction. Pricing needs to be a little more transparent but the managers will explain and work with you to get a deal done. More

by C.o.a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kendrick Barnes, Leith Almetwaly, Corey McLeroy
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Sep 11, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 11, 2023

They have been good to work with post-sale. Attentive and helpful with delivery and service. More

by raceit
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 11, 2023

The dealership was attentive to my needs and got me the exact car that I wanted. Thanks for helping me out! More

by gregsreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kramer
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

gregsreed, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 11, 2023

Taybor was awesome to work with! We appreciated his honesty and attentiveness to our needs! We never felt like we were being "sold" on something, as he was very personable towards More

by vincepieretti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taybor West
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

vincepieretti, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at vincepieretti!

September 11, 2023

Didn’t perform task I requested. Didn’t correctly fix issue I paid for. Offered a ride home but they never showed up. 45 minutes later, I called uber. More

by bgoggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon (service drive)
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bgoggans, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 so we can discuss some solutions.

September 11, 2023

It was a quick repair and I was on my way. Will definitely come back for future repairs More

by home.raymondl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

home.raymondl, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 11, 2023

Lacey always takes great care of me! She really is the best service rep! I won’t take my Jeep to anyone but her!!! More

by timclabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

timclabby, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 11, 2023

Austin is an amazing service advisor! He has been extremely helpful with all issues we have had with our Jeeps. He is definitely an asset to his group and the company. Thank you again for More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 12, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

m-johnson2, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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