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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

August 23, 2023

Alejandro de la rosa was my salesperson and did a n excellent job. I would recommend them. More

by yadira.1116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro De La Rosa
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Aug 28, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 23, 2023

Aaron and Bryce did a good job communicating and were very helpful throughout the purchase. More

by steve_sowers707
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
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Aug 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

steve_sowers707, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 22, 2023

Jeff Kingsley had a great customer service. He was a 10 in the whole process!! More

by qsqsmcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Aug 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 21, 2023

Lacey is awesome and the only service rep I will work with going forward! She is so thoughtful and cares about the customer! More

by timclabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

timclabby, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

great service by Hunter! We were in a very difficult situation with the repairs and Hunter was excellent in communication and escalation More

by ykumanov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter, service advisor, Chris Grady, Heather Daniell, Whitney Patton
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ykumanov, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

Jordyn Took care of my issue, the drive shaft was replaced due to manufacture defect. More

by eddiehindoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

eddiehindoyan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 21, 2023

Shottenkirk CDJR Prosper has the best prices and selection of Jeeps I was able to find. Really enjoyed working with Whitney Patton to get the exact car I was looking for! She was very knowledgeable More

by andrewkstill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijon Parker, Leith Almetwaly, Whitney Patton
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

andrewkstill, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 21, 2023

Jordyn was very professional, courteous and helpful in the servicing of my vehicle.I appreciate the communication that she provided. More

by Jmmtkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
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Aug 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 20, 2023

I had agreed to a price for a particular car before arriving at the agency. When we got there we never met the sales person I talked to on the phone nor did we meet his supervisor. The car was not re More

by ronwyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Czuwala, David Dezuniga, Skyler Dockins
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 at your convenience.

August 20, 2023

Melissa was very helpful and make us fell comfortable Good experience over all Thank you More

by cdelamora61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Puckett
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

cdelamora61, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

Aug 21, 2023 -

cdelamora61 responded

its totally fine to share my response

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