Shottenkirk Chrysler Dodge Jeep Ram Prosper

I brought my 2023 Jeep in for the Navigation to be updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep off on Thursday and on Tuesday, they said it was ready. No update done at all!!! Am I satisfied? Absolutely NOT! More

Sales and team were amazing. However, the advertisement special indicated $1000 off and a free Yetti Cooler. Unfortunately we did not receive either. The advertisement was for 4t However, the advertisement special indicated $1000 off and a free Yetti Cooler. Unfortunately we did not receive either. The advertisement was for 4th of July and we were told the special ended. However we purchase the vehicle on July 3rd. Weird how you would advertise a 4th or July sale, but not honor the sale. More

I would highly recommend getting your service done here. Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My ca Lacey was very helpful and professional throughout the entire process, and she kept me well-informed with updates on the status of my vehicle. My car was ready ahead of schedule, and everything was working perfectly when I picked it up. More

Jeff Kingsley at the Shottenkirk Jeep Service Department helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then ret helped get my issue addressed. He provided great customer service and communication. He helped me make some appointments to root cause and then return when the part was avail to address the issue. Service for those appointments were quick and same day. The Service at Shottenkirk is great and everyone I have worked with has been professional and friendly. More

Alec Simpson at Shottenkirk provided exceptional service. He genuinely cared about my needs, went the extra mile, and ensured my car-buying journey was seamless and delightful. I highly recommend him! He genuinely cared about my needs, went the extra mile, and ensured my car-buying journey was seamless and delightful. I highly recommend him! More

No communication. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. Had to miss an appointment based off time frame not being bet. Took over 4 hours for an oil change. More

Great sales rep, clean place nice people, excellent service , awesome atmosphere, snack machine works well service , awesome atmosphere, snack machine works well More

Lacey is absolutely amazing. She stepped up to the plate when the ball was dropped by another person in the service department. She understood that my time is valued and made sur She stepped up to the plate when the ball was dropped by another person in the service department. She understood that my time is valued and made sure that my vehicle was in and worked on the moment I arrived. I appreciate her and will continue to only work with her in the future. More

Very fair price and Geoff went above and beyond to make the sale happen. Then even helped me buy some pull off tires and wheels a couple days after the sale. AAA+++ the sale happen. Then even helped me buy some pull off tires and wheels a couple days after the sale. AAA+++ More

Great people and great service! I loved working with Arron and all are very nice and try to take care of you quickly I loved working with Arron and all are very nice and try to take care of you quickly More