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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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April 26, 2024

Typical sale. ... Overall smooth transaction. My sales rep was pleasant, but aren't they all when selling a car. Of course the dealership like all tried to xxxxxx a More

by MIKETRONCALLI
Recommend Dealer
Yes
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Apr 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

MIKE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 25, 2024

Up charge on a debit card is xx! Said they were going to wash car but did not. More

by crowderkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Apr 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

April 25, 2024

Great service! Ryan was very helpful. Technician did a great job detecting the problem and fixing it. Very reasonable price for the service performed. More

by Syed Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Apr 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Syed, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 23, 2024

Every visit I've had at the dealership has went very smoothly. The service reps have been great to work with. Very polite and helpful! More

by dmellott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 22, 2024

Great dealership experience. Would reccomend to friends and family. Lacey was a great help to me. More

by pedrocabrera89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

April 20, 2024

Good services, a Little complícate to have a coffe, and missing a part for the recall. More

by jparroyave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 20, 2024

Jeff took care of the work I needed done. He was very communicative and quick service. More

by jesse.schradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi Jesse, and thanks for the great feedback! We're very happy that Jeff was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 18, 2024

Service Technicians like Ryan Salinas always go the extra mile to ensure that my visit is stress free. I will always come here to have my car serviced. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Salinas
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Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 18, 2024

Great customer service and wonder service center that completely fixed our vehicle in less than 24 hours. More

by s_washington22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 18, 2024

Previous oil change took well over 2 hours, this time I called and asked if I needed to make an appointment and was told that I did not need an appointment and there was only 1 car ahead of me. I arrived i More

by xnlfgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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