Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,073 Reviews

1,073 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Sort by
April 04, 2024

My oil change was fine, but I have a concern that I need addressed by the service department. I was told that I would have to drop off my vehicle and let it sit in the parking lot for three days waiting to More

by armsfam98
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

April 04, 2024

Jeff has been great and is always willing to help. Thank you for the great service More

by colton.larue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

colton, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 02, 2024

Jordyn was great to work with. Texted me personally and kept me updated promptly. Best person I've worked with at a car dealership. More

by cmilligan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 02, 2024

They had to order parts, so it is difficult to rate their actual work. Jordyn was very friendly. More

by jenyon
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jenyon, thank you for sharing your experience with us. We appreciate your feedback!

April 02, 2024

Came in for an oil change and was quickly completed. I was pleased with my service advisor. More

by parsfam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randall
Report | Print
Apr 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 01, 2024

The service was excellent and was fast. Cody took care of my vehicle and made sure I had the vehicle on time as ge promised. More

by hparrilla29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Apr 03, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

April 01, 2024

Lee Hall & Jordyn Runte gave me their earnest attention to replace my delaminated Radio system. It took almost a month, but they stayed with it. They were as happy a I am when Chrysler approved the replac More

by BARRY37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hall
Report | Print
Apr 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

BARRY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 01, 2024

The service was good and repairs done. I'm glad I took it in as planned More

by jonathanmills1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jonathan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

April 01, 2024

Everything was good. My advisor was friendly and honest. They were pretty quick and got the job done. More

by demichef81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Report | Print
Apr 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper !

April 01, 2024

Lacey is always great! Addressed my concerns, and made me aware of costs, and quickly handled my service! More

by LTD Dumpster Rental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Apr 02, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

1
...
24
25
26
...
108