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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,057 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,057 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
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March 24, 2024
Lee was great to work with. He was courteous, prompt and informative. I’ve always appreciated the service I receive from the Shottenkirk team! He was courteous, prompt and informative. I’ve always appreciated the service I receive from the Shottenkirk team! More
by chrome68a2
Verified CustomerEmployees Worked With
Lee Hall
March 24, 2024
I know this may sound strange, but just getting a service writer to return a phone call is rare these days. Jordyn followed up with me, I didn't have to chase her down. The work was done on time as promised. writer to return a phone call is rare these days. Jordyn followed up with me, I didn't have to chase her down. The work was done on time as promised. More
by reggiecanfixit
Employees Worked With
March 22, 2024
Jodyn was extremely helpful in get both of my vehicles worked on. While out of town I was have what I believed was a mechanical problem with the vehicle I was driving. I called Jodyn, explained what I w worked on. While out of town I was have what I believed was a mechanical problem with the vehicle I was driving. I called Jodyn, explained what I was seeing and sent a video to her. I left a message, and Jodyn called me back with 10 minutes with an explanation. Very prompt, very professional and very efficient..her work allowed me to finish my travel with little mental stress..vey assurin… More
by netimeas
Employees Worked With
March 22, 2024
Service was exceptional and I felt very well taken care of and all my concerns were answered swiftly of and all my concerns were answered swiftly More
by markou87
Employees Worked With
Other Employees :
Chris Blackwood, Kenny Bolton, Lee Hall, Brice Phillips
March 21, 2024
I’m not the guy that brought the car in yet I’m getting all of the updates about the service. My son should have been contacted. Our family name was misspelled in the system. How do you sell someone a car all of the updates about the service. My son should have been contacted. Our family name was misspelled in the system. How do you sell someone a car but have the last name wrong in the service department? More
by allen.roholt
Employees Worked With
None
March 20, 2024
Bad communication. Visited twice now and both times have had bad experience. Won’t return. Visited twice now and both times have had bad experience. Won’t return. More
by fd75068
Employees Worked With
March 20, 2024
I would not take my vehicle here again. Service was terrible. My car stayed at service for 5wks. My adviser never updated me. I had to call multiple times to get updates and all I received Service was terrible. My car stayed at service for 5wks. My adviser never updated me. I had to call multiple times to get updates and all I received was text messages with excuses and delays. More
by hailpdrtx
Employees Worked With
March 20, 2024
Lacey was very helpful and patience with my buy experience of Spray application of bed-liner for my Mojave. I would definitely recommend Lacey to my friends and family. Thank you so much excellent experience of Spray application of bed-liner for my Mojave. I would definitely recommend Lacey to my friends and family. Thank you so much excellent service. More
by Jose Robledo
Employees Worked With
Lacey
March 20, 2024
Prompt and excellent customer service from the Service Department and Jeff Kingsley is just awesome! Department and Jeff Kingsley is just awesome! More
by sameerachafin
Employees Worked With
