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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.4
1,073 Reviews
Today: 7:00 AM - 6:30 PM Closed Now
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1,073 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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March 31, 2024

Cody was professional and courteous. Answered my questions in a timely manner. Thank you so much More

by rob.ramirez52
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

rob, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 31, 2024

Absolutely awful, I will never go back. The worst experience I have ever had. Avoid this dealership. More

by DB33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DL
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Apr 01, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 972-433-0524 and ask for one of our managers.

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March 30, 2024

Good communication, service performed as expected. Easy drop off and pickup. Definitely will recommend to others. More

by beaversjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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March 30, 2024

The service was great, and quick. Excellent communication. I’m very happy with my experience More

by joshuavandenbosch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Hall
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Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

joshua, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 30, 2024

Quick ad usual! Kept me posted through the whole process. Dealership was clean and lots of places or work while waiting. More

by Scarefoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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March 30, 2024

Staff is very understanding and willing to assist when in a crisis. Jeff made me feel comfortable with what he was explaining and fixed the problem. More

by irentl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

More
March 29, 2024

Cody Randle acted as my service advisor several weeks ago and took special care of me while I waited for an oil change. He is also on top of a warranty issue and has assisted me in getting this scheduled. I More

by rfoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

More
March 29, 2024

Cody was great! Very pleasant to work with! I will be asking for him again! More

by agraffeo72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Randle
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

March 29, 2024

Lacy was awesome to work with in the service dept. I highly recommen her, very attentative! More

by hkramer72
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacy, Leith Almetwaly
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Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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March 29, 2024

Lacey was very attentive and went above and beyond for us to get our vehicle services to our needs More

by agcgcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Mar 31, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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