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Will Gonzalez
Will Gonzalez at Shottenkirk Chrysler Dodge Jeep Ram Prosper
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Will Gonzalez

Service Director

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.4
124 Reviews
4.4

124 Reviews

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124 Reviews of Will Gonzalez

April 25, 2024

Dealership Rating
Employee Rating

Great service! Ryan was very helpful. Technician did a great job detecting the problem and fixing it. Very reasonable price for the service performed. More

by Syed Zaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Lowery , Ryan

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Apr 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Syed, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 29, 2024

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Employee Rating

Lacy was awesome to work with in the service dept. I highly recommen her, very attentative! More

by hkramer72
Recommend Dealer
Yes

Other Employees Tagged: Leith Almetwaly , Lacy

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Mar 31, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 22, 2024

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Employee Rating

Service was exceptional and I felt very well taken care of and all my concerns were answered swiftly More

by markou87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram

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Mar 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

markou, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 19, 2024

Dealership Rating
Employee Rating

I just got home from work and truck won't start and park brake light on More

by C.allen01.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brendon Roggendorf, Bijon Parker, Chris Blackwood , Zachary Smith

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Mar 19, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

March 15, 2024

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Best car buying experience! !! I do sales and I was impressed !! Everybody did their job fast and efficiently.. More

by parismoore940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Woodley, Bijon Parker , Cam !! Was cool and professional

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Mar 18, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

paris, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

March 15, 2024

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Employee Rating

Kenny was super helpful and amazing. Hope to see him again. Everything else was not up to par More

by COLLIN.KRUSE95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Lowery, Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Austin Scott, Hunter Ingram, Wade Wilson , Zachary Smith

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Mar 17, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

COLLIN, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

March 03, 2024

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Employee Rating

Extremely happy with the dealership. While they didn’t have the vehicle color I was looking for, they went above and beyond to track one down at a dealership in Granbury. They helped me More

by Mark Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendon Roggendorf, Bryce Nightengale , Cameron - More than 5 stars

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Mar 04, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mark, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

February 25, 2024

Dealership Rating
Employee Rating

My Service Advisor Lacey provided amazing customer service. She has very good communication and listened diligently to my concerns. Manny has been my Service Advisor in the past and he is also great. More

by lemmonshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Skelton

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Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 25, 2024

Dealership Rating
Employee Rating

Great service! Friendly staff! Great coffee! There were multiple problems that were found after a normal oil change. Everything was corrected in a timely manner. More

by jasonmatthewwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Blackwood, Kenny Bolton, Lee Hall, Jeff Kingsley, Brice Phillips, Jordyn Runte, Austin Scott, Hunter Ingram

Helpful
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Feb 26, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jason, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 11, 2024

Dealership Rating
Employee Rating

Great! Professional keep on top of the situation and the patience to deal all the time More

by lgduque
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Ingram

Helpful
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Feb 12, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper !

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