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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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December 08, 2023

They take care of all your needs and the staff is very knowledgeable and always helpful. Their training is good and always up to date. They are all friendly and courteous and keep you informed. More

by kramspradlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter and Kenny
Dec 10, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kramspradlin, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 07, 2023

Fast. Easy. Accommodating to my needs. Friendly staff. Easy to work with. Got me in and out quickly. More

by kjp8112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 08, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

December 05, 2023

Super helpful and friendly customer service also very prompt on time management. Definitely go back More

by meganbrookelewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leith Almetwaly, Damian Alvarez, Greggory Mccoy, Edward Sanchez, Bryce Nightengale, Bijon Parker
Dec 05, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

meganbrookelewis, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 04, 2023

If it’s gonna be three days before you can even look at the vehicle or run a diagnostic then you really shouldn’t have the people drop it off. I mean an appointment should be an actual appointment. But onc More

by sspatton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

sspatton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

December 03, 2023

Quick and easy oil change. They also completed service on recall item. Very professional. Thanks More

by Thomasmarshall9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thomasmarshall, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 03, 2023

Definitely slower than I anticipated, but was explained to me it was caused from previous strikes. Job was done efficiently. And I appreciated the communication I had with my advisor, Lee. More

by charlottewright3
Recommend Dealer
Yes
Employees Worked With
Lee Parks?
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

charlottewright, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 03, 2023

Really appreciate the courteous service department. I brought my vehicle in for the scheduled oil change and tire rotation; the technician noticed a nail in the side wall and repaired the tire also. I More

by anabel367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Skeleton
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

anabel, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 02, 2023

Shottenkirk Prosper are the absolute best! We will never go anywhere else! Ever! Ever! Ever! More

by amyserrato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Alvarez, David Mata, Bijon Parker
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

amyserrato, thank you for sharing your experience with us. We appreciate your feedback!

December 02, 2023

Always Great service. Caring about their customers. All departments Working as customer advocate always throughout services. More

by archeez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

archeez, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 01, 2023

Although we are having major issues with our van itself, the service has been good at the service center. More

by bethkim917
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bethkim, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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