Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

The service department needs better time management. Do not schedule an appointment to have a customer's daily driver to be dropped off until you will actually start diagnosing it. Our vehicle was ther Do not schedule an appointment to have a customer's daily driver to be dropped off until you will actually start diagnosing it. Our vehicle was there for an entire week and still had not been looked at when we called for an update. Also, it is very hard to actually have someone answer the actual phone. More

Fast. Easy. Accommodating to my needs. Friendly staff. Easy to work with. Got me in and out quickly. Easy. Accommodating to my needs. Friendly staff. Easy to work with. Got me in and out quickly. More

Super helpful and friendly customer service also very prompt on time management. Definitely go back prompt on time management. Definitely go back More

If it’s gonna be three days before you can even look at the vehicle or run a diagnostic then you really shouldn’t have the people drop it off. I mean an appointment should be an actual appointment. But onc the vehicle or run a diagnostic then you really shouldn’t have the people drop it off. I mean an appointment should be an actual appointment. But once we went to pick it up and take it somewhere else, they suddenly had time to look at it, and then it was fixed promptly More

Quick and easy oil change. They also completed service on recall item. Very professional. Thanks They also completed service on recall item. Very professional. Thanks More

Really appreciate the courteous service department. I brought my vehicle in for the scheduled oil change and tire rotation; the technician noticed a nail in the side wall and repaired the tire also. I I brought my vehicle in for the scheduled oil change and tire rotation; the technician noticed a nail in the side wall and repaired the tire also. I am thankful I did not have a flat tire on the side of the road. More

Definitely slower than I anticipated, but was explained to me it was caused from previous strikes. Job was done efficiently. And I appreciated the communication I had with my advisor, Lee. to me it was caused from previous strikes. Job was done efficiently. And I appreciated the communication I had with my advisor, Lee. More

service was great, explained repairs. Service was completed on time would continue to have my veh Service was completed on time would continue to have my veh More

I took my vehicle in for repairs, and they were repaired, but when I received my vehicle came out with other problems that were not present. My vehicle now swerves left to right as I am driving down the roa but when I received my vehicle came out with other problems that were not present. My vehicle now swerves left to right as I am driving down the road. It seems as if the lane assist is on, but it is not. As I am driving down the road the vehicle is swerving side to side constantly and I must correct it constantly. This problem was not an issue when before the vehicle was taken in for repairs. More

Shottenkirk Prosper are the absolute best! We will never go anywhere else! Ever! Ever! Ever! We will never go anywhere else! Ever! Ever! Ever! More