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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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June 18, 2023

Jeff Kingsley always takes care of me, no complaints. Keep up the good service, Team! More

by chris.jonezey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to write such great feedback, Chris. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jeff was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Great service from Lacey Skelton! Always takes care of all my vehicles no matter how small or large the job More

by alejandro10.adlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback, Alejandro. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Ask for Austin, best service guy in the field. takes care of his customers and makes the dreadful service visit a bit more pleasant. More

by motogandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop foreman is A+, makes sure the work is done properly
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Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 17, 2023

Great Service! Took care of me quickly and got me in and out with fluid change and tire rotation. More

by tim.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayden Reynolds
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Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking the time to share your feedback with us, Tim! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 16, 2023

My advise or was amazing. He took time to explain everything in detail giving me a sound piece of mind. More

by gregsreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grady
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Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to write about your experience with us, Greg! At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 16, 2023

Robert Austin Scott went above and beyond to help us. He was polite, respectful, and prompt. This type of service will keep us coming back! More

by squirecompton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Austin Scott
Report | Print
Jun 22, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 16, 2023

My truck came back with small round paint chip dents which look like they were touched up or covered up! I just had it at shop for work previously so I know they weren't there before. Plus I wash my v More

by ericymun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Austin Scott
Report | Print
Jun 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Eric, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 14, 2023

“I recently got my vehicle serviced and I was very impressed with the service. The staff was friendly and knowledgeable and they got me in and out quickly. Ken was there to help and address my issues More

by ysantosh9225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Kingsley
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Jun 20, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

June 14, 2023

They never answer their phone when you call the service line. Sooo frustrating. I had an appt on Friday morning. They didn’t even look at the vehicle until Saturday afternoon. What’s the point of an appoin More

by crystal.dobbs17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn
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Jun 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 13, 2023

Easy to get my vehicle in and my advisor was of great help. There was no sales pressure. More

by cshiner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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