Shottenkirk Desert Lexus

Chris Riviera is exemplary service person! Personable, knowledgeable & empathetic! Knows how to ask good questions & push or back off as customer responds. Reads circumstances well. 5 for Ch Personable, knowledgeable & empathetic! Knows how to ask good questions & push or back off as customer responds. Reads circumstances well. 5 for Chris! More

Informative, professional and very accurate with their estimates . Goes out of their way to make your servicing covenant and on time. Honest and they have superior service. Very nice people. Makes you estimates . Goes out of their way to make your servicing covenant and on time. Honest and they have superior service. Very nice people. Makes you feel like you’re a vip customer. I give them an a plus More

Bought my hybrid lexus there a few years ago and they’ve done all the service on the car. The service is excellent - thank you Johnny! The airport pick up and drop Off service when you buy your car at Shot done all the service on the car. The service is excellent - thank you Johnny! The airport pick up and drop Off service when you buy your car at Shottenkirk is nice too! More

I always am taken care of promptly and with cheerful courtesy . And the additional service Shottenkirk offers with complimentary airport transport is golden and is envied by friends who aren’t part of t courtesy . And the additional service Shottenkirk offers with complimentary airport transport is golden and is envied by friends who aren’t part of this! More

I bought a lexus from Stephany , she was so helpful. It took me 3 months to decide. She was so patient and helpful. Really recommend her . Sean and Nader spent a lot of time with me making sure I w It took me 3 months to decide. She was so patient and helpful. Really recommend her . Sean and Nader spent a lot of time with me making sure I was comfy with this large purchase. Cameron in service dept is very efficient. I mean very. Great team. Great experience. Might get another car next year. lol. More

Desert Lexus has the best service department I’ve ever been to service writer. Cameron Safely does an excellent job of satisfying customers.. and the other one or two service riders I’ve dealt with are al been to service writer. Cameron Safely does an excellent job of satisfying customers.. and the other one or two service riders I’ve dealt with are also excellent When I bought my car at Desert Lexus, the sales people were great More

My first time with Scott Farnsworth. Very efficient. Explained plan on the car and how we would be using it. Had the loaner ready. My car was ready at agreed upon time. He helped me conn Very efficient. Explained plan on the car and how we would be using it. Had the loaner ready. My car was ready at agreed upon time. He helped me connect my phone to car using Bluetooth. I asked a question about a quiver I felt when changing lanes. Scott knew what it was immediately and explained how to fix it. A very good experience More

Working with Scott Farnsworth is a pleasure. He keeps me informed and updates me whenever something comes up that I should know. He keeps me informed and updates me whenever something comes up that I should know. More

Excellent customer service, friendly staff, prompt and professional. Staff went over all the details of the service and was very professional and thorough. professional. Staff went over all the details of the service and was very professional and thorough. More

I never take my Lexus anywhere else for service. Everyone is professional and always treat me with respect, appointments are easy to make and timing is always the best for my schedule . Everyone is professional and always treat me with respect, appointments are easy to make and timing is always the best for my schedule . More