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Shottenkirk Desert Lexus

Cathedral City, CA

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Employees
Reviews
Vehicles
4.9
432 Reviews
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67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 432 reviews

August 13, 2026

I had my car serviced here, and the service advisor was extremely friendly and helpful. More

by sophielee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Aug 14, 2026 -

Shottenkirk Desert Lexus responded

We’re glad our service advisor could provide warm, supportive assistance during service on your ES 350. Knowing you found that level of support so helpful means a lot to our service team. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 12, 2026

The service adviser, Adrian is kind and reasonable price. But I have problems next day. I will contact him today. More

by seylee66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Aug 13, 2026 -

Shottenkirk Desert Lexus responded

Thank you for your review! We sincerely appreciate your business and kind feedback. Please don't hesitate to reach out if you need further assistance or to discuss your concerns. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 05, 2026

Been a customer at this dealership since 2013. This is the second Lexus I bought from them and the only place that services the car. More

by jacri49647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2026 -

Shottenkirk Desert Lexus responded

After a decade of trusting our service department, your continued loyalty as a repeat Lexus owner is truly rewarding. We’re honored to be your go-to choice for maintaining your RX 350. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 05, 2026

They got me a loaner car since I had to go back to work an I thought I wouldn’t get my car back until the next day but my service and recall and battery was done before the day was over! My car rides bette More

by tthomas33150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrik
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Aug 05, 2026 -

Shottenkirk Desert Lexus responded

Our service team was happy to provide a loaner car so you could get back to work without delay. Knowing your ES 350 rides smoother and that the recall and battery work wrapped up sooner than expected means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 04, 2026

Very helpful on time nice service manager nice coffee and snacks. Nice waiting area thanks More

by bevsmith6585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Shottenkirk Desert Lexus are glad to have you as a customer. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

August 01, 2026

Very pleased with the dealership, take great care to make sure you are happy with the work done on your car. More

by catalinacollectibles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Teggart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Shottenkirk Desert Lexus responded

Thank you for trusting us with your Lexus GX 470. We’re glad you were pleased with the care taken to ensure your satisfaction and look forward to helping with any future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

July 30, 2026

Friendly knowledgable staff, nice facilities, always take time to review the work and explain options for additional services, never pushy. More

by micaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Shottenkirk Desert Lexus responded

We’re glad our knowledgeable team could walk you through the service details for your Lexus GS 350 in a comfortable setting. It’s rewarding to know you felt informed without any pressure. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

July 28, 2026

They finished my car early. I have bought at least two cars thru this dealership. The process was easy and service is good. More

by cindycurrie20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Colon
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Jul 29, 2026 -

Shottenkirk Desert Lexus responded

It’s great to know your Lexus RX 350h was ready ahead of schedule. We appreciate you returning for your vehicles and are glad the process was smooth. We look forward to providing the same level of service on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

July 25, 2026

I enjoy dealing with the lexus dealer because politeness, efficiency and promptness of the service is superb. More

by roberts, pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian is my usual service agent also 5 stars.s
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Jul 25, 2026 -

Shottenkirk Desert Lexus responded

We appreciate you recognizing our team’s politeness, efficiency and prompt service while servicing your LS 460. Johnny and the service staff are happy everything went smoothly for you. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

July 22, 2026

Desert Lexus is a fantastic dealership with great inventory, professional staff, and awesome customer service. I have gotten three vehicles over the last nine years and look forward to the continued More

by dmcoleman4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Katemeh Katemeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Leskoviansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Angulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Attia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Aldana, Destiny Valois
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Jul 22, 2026 -

Shottenkirk Desert Lexus responded

We appreciate you choosing us for three vehicles over the past nine years and for highlighting our wide inventory and professional team. Hearing that your ES 350 has hit the mark is wonderful. We look forward to many more years of serving you. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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