This dealership lacks honesty and integrity.
I was interested in a used car they had advertised for $18,489. I called to make sure the car was available to see, so I drove two hours to see it.
I was interested in a used car they had advertised for $18,489. I called to make sure the car was available to see, so I drove two hours to see it. When we looked at the car, there was another sticker next to the price tag with an added paint protection fee for $2495. So the price for the car was actually $20984. False advertising!!!. When I we spoke with the manager about the advertised price and the added paint protection fees, he said, "did you read the fine print". What a statement to say after we drove 2 hrs to look at a car that they advertised for $18,489, not $20984. He also said, "all the dealerships do this type of advertising". I have never come across a dealer that falsely advertises their cars. My recommendations for Shottenkirk Desert Lexus, DO NOT GO THERE.!!! If you do, do not deal with the man with tattoo's on his fingers. I was so disappointed that I did not read the reviews of this dealership before I drove out there. On Yelp, there were so many similar stories like mine. How would anyone want their name associated with these very unethical sales tactics! Needless to say, I found another car at Norm Reeves Toyota of San Diego, they stayed true to their advertised price.