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Shottenkirk Desert Lexus

Cathedral City, CA

4.8
231 Reviews

68-068 Kyle Rd

Cathedral City, CA

92234

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Showing 231 reviews

September 18, 2025

Scott Farnsworth, the service consultant, took great care of me. He made sure all my questions were asked and answered, gave me sound advice, and handled everything smoothly. My visit to this dealership was More

by Marlene Sicre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth
Sep 18, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 18, 2025

Happy with the service, staff, and vehicle we purchased. Will recommend and maintain our SUV. More

by agenttim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 18, 2025 -

Shottenkirk Desert Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 16, 2025

Adrian is terrific to work with. His communication and attention to detail are top notch, and he makes the customer’s needs his priority. More

by Gunn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 16, 2025 -

Shottenkirk Desert Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Desert Lexus. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 16, 2025

I love my Lexus and I love this dealership…. good people, good business…trustworthy and accommodating. More

by Sallymiller114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott was fantastic!, Reuben Quezada, Johnny Reyes, Bo Teggart
Sep 16, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 15, 2025

Excellent service department. They go out of their way to help you out. Always friendly. More

by kepermarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie at front desk, Scott Farnsworth, and someone else I just can’t remember the name
Sep 15, 2025 -

Shottenkirk Desert Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 15, 2025

Jimmy is an incredibly kind and friendly dealer. He truly goes out of his way to help me find my favorite car, making the whole experience feel warm and supportive. More

by zxinyi176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Sep 16, 2025 -

Shottenkirk Desert Lexus responded

Thank you so much for choosing Shottenkirk Desert Lexus! Please let us know if we can be of any more assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 11, 2025

The Cathedral City Lexus dealership has provided great service I bought my NX450+ in 2023. The car, except for the glare on the navigation screen, has been excellent so I've only needed routine service. I More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Quezada, Johnny Reyes
Sep 11, 2025 -

Shottenkirk Desert Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 10, 2025

Wow! !! We are getting exactly what we want, and then some with no haggling. Each person we dealt with was attentive to our needs. The amenities that are More

by JoynKit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Stephanie, Sean, and Mo.
Sep 10, 2025 -

Shottenkirk Desert Lexus responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 10, 2025

I had a hole in my tire had to get a new one Johnny dealt with me he was very efficient. The job was done well it was ready on time and the price was competitive I will go back More

by ritaseger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Sep 10, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

September 08, 2025

Super clean facility. Great staff. Pleasurable experience buying our new car.Jimmy and Sean “great “ More

by Clunker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Sep 08, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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