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Shottenkirk Ford Granbury

Granbury, TX

4.5
1,240 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,240 reviews

August 12, 2023

Dealership assisted with stranded vehicle and communicated clearly about needed repairs and completed same in a timely fashion. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Disorganized, dishonest, not sure what was completed. Left overnight to complete recall work that didn’t get done More

by Joe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Barbee, Ryan Hudson, Makaylynn Davis
August 11, 2023

I have looked at the Mustang I4 premium for a while; the team helped it to happen. More

by p stroempl
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Brockman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Schwerdt
August 10, 2023

The service department was friendly and professional. Ryan was my service rep and did a great job of getting my service needs taken care of. More

by MARCYKODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray, Randy Barbee, Ryan Hudson, Makaylynn Davis
August 10, 2023

...service was handled efficiently and to my satisfaction. Appreciate receiving the inspection report; provides peace of mind. More

by p stroempl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
Apr 21, 2024 -

p stroempl responded

Trustworthy organization.

August 10, 2023

Excellent customer service. Very attentive to needs. Went above and beyond. Surprised me with a car wash. More

by nechelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
August 10, 2023

They worked hard to get my car fitted that was over heating and found that I had motor mount that was bad and they called me let me know and ask me if to let them get that replaced. They got my SUV fi More

by everoncrll Ron Carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Barbee
August 10, 2023

Very helpful and courteous was very informative they did a great job. They even washed my car More

by MCROUSE002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hudson
August 09, 2023

I had excellent service from Wendell and he did everything for me that he said he would in the timing he said it would happen! More

by CMURRAY_MURRAYGROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gray
August 09, 2023

Very disappointed since they took over from Mike Brown…most recently had my hard tonneau bed cover for more than 2 weeks only to then ask me if I had the missing hinge I told them about when I left More

by vinojd12010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Barbee
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