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Charles Brockman
Charles Brockman at Shottenkirk Ford Granbury
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Charles Brockman

Senior Sales Specialist

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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5.0
30 Reviews

Hope this page finds you well. 5 years in the car business. Granbury is my hometown and I love taking care of the community. #KeepItLocal

Dealership Experience

5 yrs, 8 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Technology Specialist

5.0

30 Reviews

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30 Reviews of Charles Brockman

April 26, 2024

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Employee Rating

Our salesman name was Charles and he was great. Had a fellow named Billy not tried to screw us I would rate the dealership better. Billy came up with a trade difference of 30000 when it should have More

by RROARK1971
Recommend Dealer
No
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April 19, 2024

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Charles Brockman is a pleasure to work with. Everyone is helpful and courteous and informed More

by Judy
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Recommend Dealer
Yes
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Apr 21, 2024

Shottenkirk Ford Granbury responded

Judy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

April 13, 2024

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Employee Rating

Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an More

by samrodgers1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Brian Curtis, Coleman Atwood, Carl Raupe, Will Mooney, Rufino Ojeda, Quinlan Case, Hunter Perry, Keegan Ivins , Larson

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Apr 15, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

April 07, 2024

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Employee Rating

Charles and his manager gave us amazing service. They went above and beyond. We had our 3 young children with us, and they got us in and out! More

by CKRIVYANIK
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 08, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 06, 2024

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Employee Rating

Matt Jewett and Technician Mike Camp were amazing and got me in and out quick! Would recommend them to anyone! More

by katienlauren17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Jewett

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Apr 08, 2024

Shottenkirk Ford Granbury responded

katien, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 21, 2024

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Employee Rating

Charles, Tom, and Mike made my car buying experience really amazing and simple. They were excellent every step of the way! More

by katienlauren17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis , Mike in finance and the GM Tom!

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Mar 22, 2024

Shottenkirk Ford Granbury responded

katien, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

March 08, 2024

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Matt is the best! Excellent service! Charles Brockman is the most amazing sales guy! Highly recommend Shottenkirk. More

by debbietx07
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Matt in service

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Mar 08, 2024

Shottenkirk Ford Granbury responded

debbie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 15, 2024

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Employee Rating

Excellent service. Fast and easy. Mark leet rocked! Great experience over all. Will recommend to friends More

by bcarterddc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Coleman Atwood, Carl Raupe, Will Mooney, Rufino Ojeda, Quinlan Case, Hunter Perry, Keegan Ivins , Josiah Caro

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Feb 16, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

February 05, 2024

Dealership Rating
Employee Rating

keegan ivan’s was amazing, He worked with My husband and I to get us into exactly what we wanted. Everyone there was great, We had an excellent experiences overall. More

by LINDSAY96882017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Melissa Cates, Wendell Gray , Collin Baker, Randy Barbee, Makaylynn Davis, Ryan Hudson, Keegan ivan’s

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Feb 06, 2024

Shottenkirk Ford Granbury responded

LINDSAY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 04, 2024

Dealership Rating
Employee Rating

Outstanding dealer. Very helpful. Honest and upfront. They made it easy for me to find a good deal and my purchase. More

by jameskelly0495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter

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Feb 05, 2024

Shottenkirk Ford Granbury responded

james, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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