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Shottenkirk Ford Granbury - Service Center
Granbury, TX
889 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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889 Reviews of Shottenkirk Ford Granbury - Service Center
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May 23, 2024
Super service! Thanks wow much for all the quick, efficient, excellent service. We were amazed at how easy it was to get that fixed. We are so grateful for the staf Thanks wow much for all the quick, efficient, excellent service. We were amazed at how easy it was to get that fixed. We are so grateful for the staff that helped us. Amazing employees and service! Thanks again! More
by Mary
Employees Worked With
Sorry don’t remember their names
May 23, 2024
Little issue I noticed was quickly repaired while I waited. Drove it home and problem is resolved. waited. Drove it home and problem is resolved. More
by Robynr1923
Verified CustomerEmployees Worked With
May 23, 2024
Excellent service. Exactly what I asked for and kept me informed along the way. Will be back Exactly what I asked for and kept me informed along the way. Will be back More
by CATES0708
May 22, 2024
Very clean and fast shop. The service rep Melissa was amazing got me in and out quickly and was very friendly and helpful. The service rep Melissa was amazing got me in and out quickly and was very friendly and helpful. More
by Brett
May 21, 2024
Said it would take 1/2 day but took longer didn’t contact me I had to call them to see if it was ready me I had to call them to see if it was ready More
by JAMIEHENDRICK42
Employees Worked With
May 21, 2024
Went to dealership to get air pressure sensors replaced or recalibrated. Was told they had them in stock. They did not 4 hours later after taking truck to tire world, I was on my way. After getting back or recalibrated. Was told they had them in stock. They did not 4 hours later after taking truck to tire world, I was on my way. After getting back to Eastland I had a flat. Turns out sensors are in wrong wheels. Asked them to clean tar from inside of drivers window. Still covered in tar. Most of all I’m pissed about $1000 tacked onto sales price after I agreed to purchase truck. If that’s part of the deal Just add it into the sales price. NOT something you add at closing !!! More
by Tdrakecrowder2
Employees Worked With
Gentleman is no longer there unknown
May 19, 2024
Service advisor was great! Definitely a 5! The service department took forever to identify and solve the problem! Definitely a 5! The service department took forever to identify and solve the problem! More
by gtintexas
Employees Worked With
May 18, 2024
Professional, informative, there for us. We had an engine light on when we picked up the car. No problem for the staff, back to garage, fixed ten minutes later we are thanking everyone and h We had an engine light on when we picked up the car. No problem for the staff, back to garage, fixed ten minutes later we are thanking everyone and headed home. We will be back as needed! More
by pat.pan12145
Employees Worked With
Other Employees :
Wendell Gray, Tom Dyer, Coleman Atwood
May 17, 2024
Fantastic service. Purchased tires and had them mounted and balanced. Great price. Even picked up and delivered my truck to the house. Would highly recommend Shottenkir Purchased tires and had them mounted and balanced. Great price. Even picked up and delivered my truck to the house. Would highly recommend Shottenkirk Ford service to others. More
by Trevorm@vacavalleylp.com
Employees Worked With
Matt
