Brian Curtis

Everyone that help on Saturday was very helpful and nice I will be buying all my future truck here I will be buying all my future truck here More

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The experience was overwhelming and solid. I was only looking and my salesman made sure I left with my car. Unbelievably happy with my overall experience and my CAR I was only looking and my salesman made sure I left with my car. Unbelievably happy with my overall experience and my CAR More

by SHEILACANION76 Verified Customer Verified Customer

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Always quick and easy to get repairs to my Bronco completed at Granbury Ford. Melissa is awesome! completed at Granbury Ford. Melissa is awesome! More

by Robynr1923 Verified Customer Verified Customer

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Great service experience! Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome! Dropped off without an appt and 3 minor repairs performed quickly. Melissa, my service advisor is awesome! More

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Best experience buying a vehicle in my adult life! Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for Tom, Beau, Mike, and Brian did an amazing job, getting me into my dream Explorer!no hard selling, no unnecessary add ons, just the upmost respect for my wants and needs! If y’all are in the market for a vehicle, you cannot go wrong! They have earned my business from here on out! More

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Melissa was very respectful and accommodating, however the service was extremely slow as well as pricy. the service was extremely slow as well as pricy. More

by Randy McEntire Verified Customer Verified Customer

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Great! Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful an Everyone there was friendly, courteous, knowledgeable, and professional. I was very pleased with my auto purchase. My salesperson was very helpful and understanding. More

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Our overall experience at Shottenkirk Ford was good. Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of Beau, Matt Roth and Brian did a great job working with us on our purchase. However, the experience with Mike, the finance representative was one of the worst customer service experiences we ever experienced. He did not stand great us when we entered his office and did not acknowledge my wife’s presence. He never mad eye with either of us until I declined the additional warranty on electronics. At that point he basically looked at me and inferred I was an idiot. He was extremely condescending. He didn’t explain any of the paperwork and just said sign this and write a check for this amount. He did say a a good rest of your day when the transaction was completed but did not thanks or shake hands before we left. I’m have why he was so rude other than the assumption that he was angry because he didn’t make money off us financing the truck or buying additional warranties. My wife was very close to walking away from this transaction because of Mike’s terribly unprofessional performance. More

by FORRESTJ.HUNTER Verified Customer Verified Customer

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Charles, Tom, and Mike made my car buying experience really amazing and simple. They were excellent every step of the way! really amazing and simple. They were excellent every step of the way! More

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Great experience overall, great service and they listened to what I was looking for in the price that I had provided. to what I was looking for in the price that I had provided. More

by rosalie lagace Verified Customer Verified Customer

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