Shottenkirk Ford Jasper - Service Center

Very friendly people. Excellent service! I would definitely recommend Shottenkirk Ford to my family and friends. Excellent service! I would definitely recommend Shottenkirk Ford to my family and friends. More

The service department replaced parts that they thought was causing the noise in my rear end. However, its still making the same noise but not as loud. I plan to reach out to jerry and let him know. was causing the noise in my rear end. However, its still making the same noise but not as loud. I plan to reach out to jerry and let him know. More

Very disappointed and will drive to Atlanta before using this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off o this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off on a Monday morning for my scheduled appointment to not hear anything back until Wednesday. I was told it would be diagnosed twice for it to only sit there and not be diagnosed. I understand that things happen but to have an appointment and have my truck sit for 3 days is unacceptable. I did not leave my truck as a drop off to be looked at when they had a chance. I left it for a scheduled visit. I was told twice that the truck would be diagnosed the following day, after having to continuously contact the service department for updates I decided to pick my truck to take to another dealership after I was told on the third day that " we'll get it in tomorrow" and diagnose it. Would definitely not recommend this service department for anything. If you have to schedule an appointment then you should have the courtesy of standing by that commitment. More

Great service! ! Couldn’t have had a smoother process while getting my dream car!! Thank you! ! Couldn’t have had a smoother process while getting my dream car!! Thank you! More

Each and every time the customer service/service is always remarkable! Kara has always been a pleasure to work with! always remarkable! Kara has always been a pleasure to work with! More

Taylor was great! Loved working with him, he made sure I was very well taken care of. Loved working with him, he made sure I was very well taken care of. More

Repair was done faster and cheaper than I thought and the shuttle service really helped. shuttle service really helped. More

Jerry was very pleasant and explained why we were waiting on an oil change. Very pleasant and helpful man. Terrific front desk service. on an oil change. Very pleasant and helpful man. Terrific front desk service. More

Very good service experience. Wait time was as expected. Cost was as expected. Easy to schedule. Wait time was as expected. Cost was as expected. Easy to schedule. More

We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. customers ever since. Great service. Very thorough. Great representation of a great brand. More