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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.5
526 Reviews

526 Reviews of Shottenkirk Ford Jasper - Service Center

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June 01, 2023

Exceeded expectations, Rocky was very personable, and very efficient, as well as clear and explaining the process. My service was very quick! More

by joan.goings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Mahan
June 01, 2023

I've been a loyal Ford customer for 60 years. Of all the Ford dealerships I've dealt with, Shottenkirk Ford Jasper has been the absolute best! Thank you! More

by RUTHADEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Very helpful and professional very friendly and helpful. Will come back again. Thank you for the help More

by LANNINGCANDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

I don't feel anything was done to properly diagnose the problem I was having with my Fusion. I think either Jerry or the Technician went with the simplest shotgun approach and suggested I get a whole new More

by ANDREW.ALLEN1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Convenient location. Kara is always accommodating & highly knowledgeable of a making our service experiences good ones! More

by KKENDRICK0204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Biles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Hefferon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ferenczy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Williams
June 01, 2023

Amazing facility all around. From sales to service and parts, everyone is knowledgeable and helpful. More

by PARKER0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Mahan
May 31, 2023

Shottenkirk Ford is my go to, North Georgia Ford Dealer. They have a very friendly staff and always are looking to do better. More

by BRYANZULKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Kara our service writer did a wonderful job taking car of our vehicle and us. She was professional, pleasant and courteous. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

As usual the service department was prompt, pleasant and efficient. Also honest with the evaluation of my car. More

by JMK1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

I was extremely disappointed two different times regarding my services. The work was fine. It's the lack of communication, non-returned phone calls, days they kept my truck. I stayed uninformed. More

by BROWNING.DAVID64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Disalvo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager was awesome.
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