Shottenkirk Fort Bend Kia
Rosenberg, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 378 reviews
The service department takes care of cars and everything else. Jerry is very attentive and cares for his customers. Danny runs a great department. else. Jerry is very attentive and cares for his customers. Danny runs a great department. More
My experience with this dealership was disappointing. During the sales process, promises were made that ultimately were not fulfilled. We were told that all-weather floor mats would be provided with the During the sales process, promises were made that ultimately were not fulfilled. We were told that all-weather floor mats would be provided with the vehicle, but more than three weeks later, we still have not received them or been given a clear update. Communication has been extremely frustrating. Alexandra rarely responds to messages, and General Manager Frank repeatedly states that the mats will be ordered but has yet to provide any confirmation or follow-through. Each time I reach out, I receive the same response that they “will get them ordered,” but nothing seems to happen afterward. When I inquired about the delay, I was told the mats might be backordered. However, the parts department informed me that they were not backordered, which only added to the confusion and lack of transparency. The vehicle purchase itself went smoothly, but the customer service after the sale has been disappointing. Once the deal was completed, it felt like our concerns were no longer a priority. Based on this experience, I would not purchase another vehicle from this dealership. More
Jerry is the man! OG as always! Always good business with him. Honest work and real with the work OG as always! Always good business with him. Honest work and real with the work More
Courteous knowledge and prompt service ,they go above and beyond, professional, informative, and strive for excellence. beyond, professional, informative, and strive for excellence. More
Dealing with Jaden Kirk Kia was a breeze. Mr. Garcia was exceptionally helpful. I appreciate their professionalism and friendliness. I could have gone to another dealership in Katy Texas. How Mr. Garcia was exceptionally helpful. I appreciate their professionalism and friendliness. I could have gone to another dealership in Katy Texas. However, I’ve dealt with them before and never again Shotenkirk Kia is top-notch. More
Mr . Garcia was really helpful and made sure we have everything we needed. Great service! Garcia was really helpful and made sure we have everything we needed. Great service! More



