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Shottenkirk Fort Madison

Fort Madison, IA

Overview
Employees
Reviews
Vehicles
4.6
352 Reviews
Welcome to Shottenkirk Chevrolet Buick GMC Fort Madison We at Shottenkirk Chevrolet Buick GMC Fort Madison are dedicated to providing hassle-free services to our customers, which has made us a premier choice for new and used cars near Burlington. Whether you're looking for a brand-new car or need to get your current vehicle tuned up, we've got your back at Shottenkirk Chevrolet Buick GMC Fort Madison. See why we stand out among other Chevy dealers in Iowa and visit us today. We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. Keokuk, IA Chevrolet, Buick, and GMC customers can call Shottenkirk Chevrolet Buick GMC Fort Madison at (318) 259-5048 to schedule an appointment with our experts today!
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5031 Ave O

Fort Madison, IA

52627

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Showing 352 reviews

August 14, 2025

They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

August 12, 2025

Spoke to Isaiah (claimed to be Sales Manager) and Kevin (sales). Had an agreement on price and fees with both! When put in writing they added a 'confidence plus' fee of $895. Ridiculously underhanded imo. More

by hawkhunter
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isahai
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Aug 13, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

Aug 13, 2025 -

hawkhunter responded

When I brought this undisclosed fee to the dealer's attention, they claimed it was there all the time. It was not. They offered to cut the fee in half but I lost all faith in them to deal fairly. Plus, imo, it's a garbage fee used to generate income after the buyer feels committed to the car. Old ploy. For the record we (sales rep AND sales manager) verbally agreed to the advertised price, tax title license, and a $180 dealer fee and nothing else.

August 06, 2025

Pleasant service from all involved. Knowledgeable staff. Not happy w/Chevrolet. Detailing much appreciated. Problems resolved thus far. More

by Geltzmail1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Kurt, ??? Service dept.
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Aug 06, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon!

August 02, 2025

The car is operating as it should. Happy with the work that was done. Thanks! More

by monty_brayton
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings
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Aug 03, 2025 -

Shottenkirk Fort Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 29, 2025

I received Prompt service and was provided detailed information and updates during and after service was completed. More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Shottenkirk Fort Madison responded

Bee, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 20, 2025

Great people to work with. Good. Communication. Good prices. Good. Delivery n pickup service as well. Highly recommended More

by georgetzenevrakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah. In. Service.
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

July 17, 2025

Iam most appreciative of the service and attention I received from the service department today at Shottenkirk motors. While am not a regular customer as I was treated promptly,with excellent service. I More

by Fpaulpius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkins, Jonathan Heston and office Lady (
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 17, 2025

Came just to look—went home with a new car! ! Avion listened to what I was looking for and showed us a lot of different cars—he was very patient! More

by rmkm4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avion, Chris
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

July 16, 2025

Service was excellent! ! Highly recommend!!very satisfied customer!! I will definitely be comeback for my next oil change. Thank you!! More

by tammy.hopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 11, 2025

I’ve always had a wonderful experience at Shottenkirk . I highly recommend their dealership. Their service team is wonderful . When I go there I get in and out. Keep up the good work. More

by kunstmanistammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt in service very nice to work with
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Jul 23, 2025 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

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