Shottenkirk Fort Madison

Great service keeps you informed of status with updates while you are waiting on car while you are waiting on car More

The Stephanie in the service department really does her best trying to keep you happy; and gets you in and out as fast as possible best trying to keep you happy; and gets you in and out as fast as possible More

Awesome great people fast quick good customer service easy to deal covered all warranty’s always easy to deal covered all warranty’s always More

I want to give a big thanks to Tate for finding me financing he worked really hard and thanks to Chris the salesman for helping me out he was awesome.... Also the service department did a great job se financing he worked really hard and thanks to Chris the salesman for helping me out he was awesome.... Also the service department did a great job servicing my first oil change and service to my new vehicle. More

They got me in quickly and listened to my concerns. They didn’t try to sell me anything else and fixed what I wanted in a timely manner. They didn’t try to sell me anything else and fixed what I wanted in a timely manner. More

They did a good job today with my oil change and service on my truck on my truck More

Good experience from start to finish. Staff were professional and courteous. Randy was very helpful with showing us all the options on our new GMC. Staff were professional and courteous. Randy was very helpful with showing us all the options on our new GMC. More

They worked tirelessly with me picking out the right truck and making sure I got all the options I wanted and then check what be after I got it and make sure everything was OK. Couldn’t ask for a better truck and making sure I got all the options I wanted and then check what be after I got it and make sure everything was OK. Couldn’t ask for a better bunch of people Tanner and Richard exceptionally good people and Dave and finance. More

Was looking at used pickups and this new one popped up on my internet search. Called the dealership and talked to Randy Thompson in sales. Wasn’t really thinking new but after we put some figures together it my internet search. Called the dealership and talked to Randy Thompson in sales. Wasn’t really thinking new but after we put some figures together it made sense to go new over a slightly used one. The worst part of the deal was the 10 hour drive one way to pick it up but those hours amounted to thousands of dollars in savings. More

Absolutely the worst service department I have ever experienced. I took my car back after less than 8 months of having new tires put on. One of the tires had a broken belt. I was initially told that experienced. I took my car back after less than 8 months of having new tires put on. One of the tires had a broken belt. I was initially told that it would absolutely be covered under warranty, which is expected for a broken belt after less than 8 months. I was then told later that it would "not be covered because it did not blow out". I asked them to look at the tire, and they could see it was a broken belt. The called back the next day to tell me it would be $80 to have them look closer to determine if the belt was broken. It is clear they did not want to cover the warranty. It is sad that a dealership would have such a horrible service department. You lost all future car sales over one tire. More