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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
273 Reviews

273 Reviews of Shottenkirk Fort Madison - Service Center

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September 09, 2025

Service guy was top notch! They were timely!! I woukd gp back. Good experience here! More

by BFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Shottenkirk Fort Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 09, 2025

Great service from start to finish in all aspects of service. Very satisfied with them More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Sep 09, 2025 -

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 07, 2025

I have a part that keeps falling off of my car on my 2024 car and they act like I’ve done something when they admitted that it’s a design flaw they act like I’ve hit something and treat me like I’m a dumb wo More

by reedmindy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2025 -

Shottenkirk Fort Madison responded

We're sorry to hear about your experience, Mindy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact us at (319) 313-2019 and ask for one of our managers.

September 06, 2025

Great service, good people, comfortable waiting area. Provide transportation home, if you have to leave your car there. More

by dmsarich
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirt in service
Report | Print
Sep 06, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

Got my car in right away and repaired it. Took me home and picked me up when it was done More

by FSM1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky, Joanna
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Aug 25, 2025 -

Shottenkirk Fort Madison responded

Thank you so much for your review. We are glad to have you as our customer at Shottenkirk Fort Madison. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

They are great. Fast service. Extremely helpful. Would Recommend to anyone. Only place I take my car.👍 More

by dmsarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirt in service, Mike Wilson
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Aug 26, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 23, 2025

They are very easy to work with & keep you informed. Awesome job by the staff More

by KLRIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Jennings
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Aug 23, 2025 -

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2025

Best auto dealership in this area! Everyone goes above and beyond to attain customer satisfaction! Thank you for outstanding service. More

by christineertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis, Isiah
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Aug 20, 2025 -

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 14, 2025

They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2025 -

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

August 06, 2025

Pleasant service from all involved. Knowledgeable staff. Not happy w/Chevrolet. Detailing much appreciated. Problems resolved thus far. More

by Geltzmail1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Kurt, ??? Service dept.
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Aug 06, 2025 -

Shottenkirk Fort Madison responded

Thanks for sharing about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon!

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