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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
256 Reviews

256 Reviews of Shottenkirk Fort Madison - Service Center

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July 06, 2023

Got my oil change done very quickly. Danielle is awesome to work with. She is hands down the best employee I have ever dealt with at this location! More

by THF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
July 06, 2023

Very courteous and prompt. They thoroughly diagnosed the problem and then explained it to me More

by sidschmitt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

The service dep't did everything they could to get the car working properly and back to us. They offered us a new car to use while ours was in the shop. More

by bobjudythie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Tire appointment was supposed to be a couple of hours and instead it was 4 hours long due to alignment rack problems. More

by VIKESCARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 04, 2023

Everyone nice. One of the quickest visits every. Waiting area is very nice. Enjoyed a Pepsi while waiting. More

by krogmeierk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

They were friendly,polite,knowledgeable and easy to work with and got my vehicle serviced fast. More

by MATT4582003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Great staff to work with. Danielle does a great job in the office. Very friendly More

by brianbrooks186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Never worked with any one but service dept.
July 01, 2023

The service exceeded our expectations. We are very happy with the results of our service, More

by JOANN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
July 01, 2023

They are amazing to work with and very very helpful with any issues in the service department and sales. If I could give them 10 stars I would definitely give them the highest possible rating. More

by HART.FARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
June 30, 2023

Shottenkirk has always been my go-to spot for buying my vehicles. A year ago I purchased my first brand-new SUV, a great gift for myself due to my hard work. My salesman knew his stuff. Not only working to More

by MinRonald
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
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