Randy Thompson
Randy Thompson at Shottenkirk Fort Madison
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Randy Thompson

Sales Consultant

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.8
22 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

9 yrs

4.8

22 Reviews

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22 Reviews of Randy Thompson

April 05, 2024

Dealership Rating
Employee Rating

Great people to deal with, very knowledgeable and relaxed sales staff, a no pressure environment. More

by RUSSELLBRAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Jamie Mason

Apr 08, 2024

Shottenkirk Fort Madison responded

RUSSELL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 30, 2024

Dealership Rating
Employee Rating

Easy to work with. Great personality. Will absolutely go back to her if needed a new ride More

by vickyli1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Sanders

Mar 31, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

March 24, 2024

Dealership Rating
Employee Rating

Very good service! !! Fast and always nice!!!! And always there when you need them!! Easy to schedule appointments when you need to get in and never have to wait!!! Alwa More

by vizcaya1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason, Keith Harris

Mar 25, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 23, 2024

Dealership Rating
Employee Rating

My problem is not fixed completely. Car still hesitates when driving. Does start okay now after filling with gas. More

by DCTHOMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

March 01, 2024

Dealership Rating
Employee Rating

They were very courteous and respectful and they will help you get a loan and the vehicle I bought is very nice and very dependable More

by DAVIDGWALKER1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2024

Shottenkirk Fort Madison responded

DAVID, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

January 10, 2024

Dealership Rating
Employee Rating

These guys are the best. Randy and Brittany are awesome to work with. Dustin is the best in the business at getting a deal to work. This was my seventh or eighth vehicle I’ve More

by DUSTINANDREWS2
Trade-in Experience
Recommend Dealer
Yes
Jan 10, 2024

Shottenkirk Fort Madison responded

DUSTIN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

November 04, 2023

Dealership Rating
Employee Rating

This is the 5th new vehicle I have purchased from Shottenkirk in Fort Madison. All of my purchases I have delt directly with Brittney and Dustin, and they have been PHENOMINAL to work with. Brittney More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Shottenkirk Fort Madison responded

Trevor, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 13, 2023

Dealership Rating
Employee Rating

We had Randy as a salesman and he was fantastic! He took all of our concerns, wants, and needs into consideration! He helped find us the perfect fit car, in our crazy schedule! Randy was not pushy a More

by Naomi Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason

Oct 15, 2023

Shottenkirk Fort Madison responded

Naomi Thomas, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 24, 2023

Dealership Rating
Employee Rating

Our salesman was the best we have ever had. No pressure, knowledgeable, and went above and beyond to make sure we were satisfied and even helped with programming phones to car etc. More

by DUPTON82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Overberg, Jamie Mason

Sep 26, 2023

Shottenkirk Fort Madison responded

DUPTON82, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 24, 2023

Dealership Rating
Employee Rating

Bad experience the first time better experience the second. Only had the second appointment though to fix the same thing they had supposedly already fixed. More

by robynconrad1981
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Shottenkirk Fort Madison responded

robynconrad1981, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

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