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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
251 Reviews

251 Reviews of Shottenkirk Fort Madison - Service Center

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June 29, 2023

They do a great job of making sure I am happy and always try to help More

by TIMSEIGF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Digital Air Strike
June 29, 2023

The Service Department is very knowledgeable and their Outstanding Professionalism goes above and beyond the norm! More

by RICKZAEHR.1983TOKYOMAYUMI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
June 28, 2023

I never make an appointment and they are always willing to work my service in. More

by wendyboggs321
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service manager
June 28, 2023

Brittney was one of the most fun and exciting people I have ever got to work with. Her work ethic is amazing and her personality is out of this world. I would highly recommend working with her!! More

by Kmsekowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg, Brittney McConnell
June 27, 2023

Took my Silverado in for scheduled oil change and tire rotation, dropped it off and received a call when it was done. Picked it up later in and out no problems. More

by paigow61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Terrible customer service. Seen him screaming at an employee in his office. Verry rude and short with customers. I’ve been in there dozens of times Alf always notice his attit More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg, Brittney McConnell
June 27, 2023

Terrible attitude. Seen him yelling at an employee in his office. Verry rude and short with customers. Every time I’m there I notice this behavior from him. Verry inap More

by Yoo hoooo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg, Brittney McConnell
June 26, 2023

Very accommodating. Honest and great service! Highly recommend! The staff are very professional and show they care. More

by steph.hansen14
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept.
June 25, 2023

Always nice customer service and fast service on my oil changes and tire rotation great place to go More

by tommyschrader23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Jennings
June 24, 2023

Mike came to our and picked up the car from us and took it to the Dealership for service and then brought it back to the house. Great Dealership to work with,we have brought several cars and trucks there o More

by GSCHRISTNER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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