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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
251 Reviews

251 Reviews of Shottenkirk Fort Madison - Service Center

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October 01, 2024

It was fine. It just took longer than I expected and for what it cost, I will be looking for more affordable options next time. More

by CMKB396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know any of their names??
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Oct 02, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

September 26, 2024

I always receive the best service! They do a fantastic job with communication and always deliver top notch customer service! I highly recommend! More

by jennifer@barnontheridge.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Jennings
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Sep 26, 2024 -

Shottenkirk Fort Madison responded

Jennifer, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

September 26, 2024

I always get good service when iam there. My questions are answered staff are very helpful i get the best service More

by DEBBIE.MILLERTOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
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Sep 27, 2024 -

Shottenkirk Fort Madison responded

DEBBIE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

September 25, 2024

The dealership is fine when you’re trying to buy a vehicle, they fart around too long acting like they’re trying to figure out if they can do the deal or not. More

by BOBGALFRED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

September 22, 2024

Great to work with and love their convenience of picking up and delivering your vehicle back to you for service. More

by jtennant4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
Report | Print
Sep 23, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

September 17, 2024

Friendly & prompt service! ! Always keep you updated! Send out coupons!! Get points from GM card!! More

by LOVEROFKATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Sep 17, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

September 12, 2024

Great place - people are great to work with. As traded with Shottenkirk because of this service. More

by RACING1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes
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Sep 13, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

September 06, 2024

Its ok. .very friendly and fast service would go back to have my oil changed Everytime More

by BOUDREAU676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 31, 2024

They are very nice. Know what they are doing. Called me about my service and let me know how long it was going to take. More

by PAKRUSE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 04, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 27, 2024

Everyone is always very friendly and helpful, they get me in without too much of a wait and Kurt is always fair in service. So far, I’ve never had a bad experience with Shottenkirk service! More

by SUNSHINE2869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt in service 5 star
Report | Print
Aug 28, 2024 -

Shottenkirk Fort Madison responded

SUNSHINE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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