Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
256 Reviews

256 Reviews of Shottenkirk Fort Madison - Service Center

Sort by
March 13, 2024

Did a great job in the service department. Got me in when I needed to and they were able to get everything done the same day. More

by MIKE.EHLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Edwards, Jake Ehlers, Cade Goodrich, Drew Dravis
Report | Print
Mar 14, 2024 -

Shottenkirk Fort Madison responded

MIKE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 09, 2024

Happy they offer pickup/drop off of my car for oil changes. Makes it easier at oil change time More

by jehawk64
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Mar 10, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 07, 2024

I always have great service with Shottenkirk’s service department. Kirk and Danielle always take care of our vehicles More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg, Brittney McConnell
Report | Print
Mar 08, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

March 06, 2024

They do a excellent Job in the service Dept. as to paying close attention to your needs ! More

by al-n-sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2024

The dealership has always been very good to deal with and always treated me fairly. More

by MSDENNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
Report | Print
Mar 06, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

February 29, 2024

So much better than Burlington Service Department! ! Polite, courteous, and prompt. Sorry I bought my car in Burlington. More

by hidalgo3492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
February 28, 2024

Very courteous. Easy to schedule an appointment. Oil change was timely and was free as promised! More

by tboeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 22, 2024

Don't like the $27 added for environmental services when all i had done was having a key fob prigrammed. No environmental service needed. The key fob I brought with me didn't work so I bought one from them More

by DEBPERRY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service dept.
Report | Print
Feb 23, 2024 -

Shottenkirk Fort Madison responded

DEB, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

February 20, 2024

Staff in Fort Madison are Always friendly and knowledgeable when talking on the phone and in person! More

by nevakoechle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Overberg
Report | Print
Feb 21, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

February 18, 2024

Fast and efficient. Appointment was on a Friday took my traverse in on Wednesday and they finished it Thursday More

by Jeremylauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stewart
Report | Print
Feb 20, 2024 -

Shottenkirk Fort Madison responded

Jeremy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

1
...
8
9
10
...
26