Shottenkirk Honda of Cartersville

I highly recommend Johnathon Miller! ! He was very helpful took his time with me just a very pleasant person to work with with!! ! He was very helpful took his time with me just a very pleasant person to work with with!! More

Virgie was helpful with my purchase of the Ridgeline. They did try to raise the price 2 to 3 thousand above what we had agreed upon when I put my deposit down on the truck. Thankfully I had a copy of the They did try to raise the price 2 to 3 thousand above what we had agreed upon when I put my deposit down on the truck. Thankfully I had a copy of the agreed upon price printout from when I made the deposit. After completing the sale the dealership then contacted me to tell me they had lost my original $1500 deposit for the truck. Not quite sure how that can happen but they did cover the "stop payment" fee that my bank charged me. Getting my accessories installed has been great. The Service Dept. has been wonderful! More

The end result was good for me but my part had gotten lost and no one knew where it was because Mary handled it prior to her leaving for her new promotion. I was told the wrong part had been ordered by lost and no one knew where it was because Mary handled it prior to her leaving for her new promotion. I was told the wrong part had been ordered by Mary and they had no idea when the part would get here but I should pay it for it in the meantime then that very afternoon the part just arrived!!!! I was told I may not have an installation fee but in the end I paid an installation fee. It would depend on the amount of time to install. More

The serve I receive is always timely and professional. I appreciate the service update notices. I appreciate the service update notices. More

Very professional and communicate well. Nice facility too bad there are no cars to look at if contemplating a change. Nice facility too bad there are no cars to look at if contemplating a change. More

Everyone is very helpful and friendly. They do not rush you. They treat each customer the same. They do not rush you. They treat each customer the same. More

We have two Honda Pilots and bring them here often for service and repair. Our last visit was for a broken aft passenger window regulator, broken cable to lift the window. We took it in on Monday mornin service and repair. Our last visit was for a broken aft passenger window regulator, broken cable to lift the window. We took it in on Monday morning with a request for it back on Tuesday evening which they said was fine. I received a call Tuesday morning that it would be done late Wednesday afternoon. I call Wednesday afternoon for a status update and then was called back later that it was done. When I picked up the Pilot one would think that if you are working on a window that you would clean it afterwards. That is not the case here. The window was all smudged up and worse than when it arrived. I have often suggested to them that a little more care and detail would go a long way. I love the people, just need to tighten up on communication and clean-up. More

I had a great experience purchasing my new vehicle. I worked with a trifecta of guys who knew what they were talking about and mixed it with some charm and humor. It was a very pleasant experience and I worked with a trifecta of guys who knew what they were talking about and mixed it with some charm and humor. It was a very pleasant experience and I will most certainly let my circle of people know about my experience. I had been very hesitant going to a dealership simply because of not knowing whether to purchase or lease, and then all the hidden fees, taxes, etc were just a glooming cloud. But the people who helped me made me feel very comfortable. I've been very happy with my choice of car and deal I was able to work out with them. More

Very nice place someone is always asking can they help or have you been help feel like home have you been help feel like home More

Quick service on the recall of my car. Everyone was very helpful. The waiting are was clean. Everyone was very helpful. The waiting are was clean. More